drjobs Receptionist العربية

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1 Vacancy
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Jobs by Experience drjobs

Not Mentionedyears

Job Location drjobs

Jubail - Saudi Arabia

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Saudi Arabian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Roles and responsibilities

1. Greeting and Welcoming Visitors

  • Meet and greet clients, visitors, and guests warmly and ensure they are comfortable.
  • Direct visitors to the appropriate person or department.

2. Answering and Routing Phone Calls

  • Answer incoming calls promptly, addressing inquiries or directing them to the right person.
  • Screen calls, take messages, and relay information accurately.

3. Managing Appointments and Schedules

  • Schedule appointments for clients and employees, keeping the calendar updated.
  • Assist in managing conference room bookings and organizing meetings.

4. Administrative Support

  • Handle basic administrative tasks such as filing, data entry, and maintaining office supplies.
  • Assist various departments by preparing documents, reports, or presentations.

5. Maintaining Security Protocols

  • Register visitors, issue visitor badges, and follow security procedures.
  • Monitor and control access to the office.

6. Handling Correspondence and Mail

  • Receive, sort, and distribute incoming mail and packages.
  • Prepare and send outgoing mail and deliveries as required.

7. Maintaining the Reception Area

  • Keep the reception area clean, organized, and presentable.
  • Arrange reading materials and ensure supplies, like brochures, are stocked.

8. Managing Office Supplies and Inventory

  • Monitor stock levels of office supplies and coordinate reorders as needed.
  • Maintain office equipment, ensuring it is in working condition or arranging repairs if necessary.

9. Providing Information and Support

  • Address visitor inquiries or provide general information about the company.
  • Assist in various other office tasks, especially during busy periods.

10. Coordinating Communication within the Office

  • Assist in internal communications by sharing announcements, memos, or updates.
  • Serve as a liaison between employees and clients for smooth information flow.

Desired candidate profile

1. Educational Background

  • High school diploma or equivalent; a degree in business administration or a related field is a plus.
  • Familiarity with office software (e.g., Microsoft Office Suite, Google Workspace) and phone systems.

2. Experience

  • 1-3 years of experience in a customer service, administrative, or front-desk role is preferred.
  • Previous experience in a fast-paced environment, especially in hospitality, corporate, or medical settings, can be advantageous.

3. Key Skills

  • Communication Skills: Clear and professional communication, both verbal and written, to interact with clients, employees, and visitors effectively.
  • Customer Service Orientation: A friendly, welcoming attitude with a strong focus on providing an excellent visitor experience.
  • Multitasking Abilities: Efficiently handle multiple tasks simultaneously, like answering calls while greeting visitors or managing appointments.
  • Attention to Detail: Accurate in recording information, scheduling appointments, and handling administrative tasks.
  • Technical Proficiency: Comfortable with office equipment (phone, copier, fax) and common software applications, plus the ability to learn new systems quickly.
  • Organizational Skills: Excellent time management, ability to prioritize tasks, and maintain a tidy reception area.

4. Personal Traits

  • Professional Appearance: Maintains a well-groomed and presentable appearance as the face of the company.
  • Dependability: Reliable and punctual, with a strong work ethic and commitment to consistent attendance.
  • Calm Under Pressure: Able to stay composed in busy or challenging situations, providing a steady and reassuring presence for visitors.
  • Discretion and Confidentiality: Handles sensitive information responsibly, respecting privacy and confidentiality at all times.

Employment Type

Full-time

Department / Functional Area

Reception Services

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