Legal Senior Onsite Service Specialist
Legal Senior Onsite Service Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: Legal Senior Onsite Service Specialist
Location: Onsite (Legal Office Environment)
Schedule: 8:00 AM to 5:00 PM Monday to Friday
Job Type: TemptoPerm
Position Overview:
The Legal Senior Onsite Service Specialist plays a critical role in supporting document management mail services and general administrative tasks within a legal environment. This position requires a blend of customer service technical expertise and operational efficiency to meet the specialized needs of legal professionals and executivelevel clients.
Key Qualifications:
- Education: A high school diploma or GED is required.
- Experience: Minimum of 12 years in a similar role; experience in the legal industry is highly preferred.
- Skills: Strong customer service communication and troubleshooting abilities are essential.
- Technical Knowledge: Basic knowledge of copier equipment repair skills and a background in shipping/receiving procedures.
- Additional Requirements:
- A valid drivers license with insurance may be required per company policy.
- Familiarity with software for document management and cost recovery is advantageous.
Core Responsibilities:
- Document Services: Operate highvolume duplicating and binding equipment; perform quality control file conversion and advanced formatting for sensitive legal documents.
- Mail and Shipping: Handle incoming/outgoing mail distribute fax transmissions and coordinate shipping/receiving tasks. Ensure accurate handling and tracking of materials.
- Equipment Maintenance: Conduct daily inspections of convenience copiers resolve issues like paper jams and perform maintenance. Notify technicians of repair needs as necessary.
- Administrative Support: Provide customer service by answering inquiries managing billing logs and delivering completed work to clients.
- Project Coordination: Assist in projects involving offsite resources and support project setups like meeting rooms and conference spaces.
- Customer Interaction: Serve as a key point of contact for executivelevel clients including legal secretaries paralegals associates and partners. Manage tight deadlines with accuracy and professionalism.
- Additional Duties: Periodically assist with light maintenance filing purging scanning and file archiving.
Work Environment and Additional Information:
- This role operates primarily within a legal office providing support to highprofile clients with professionalism and attention to detail.
- Occasional overtime including weekends or emergency responses may be required.
- Utilize a range of office equipment including copiers fax machines postage meters and computers to complete daily tasks effectively.
Note: This position reports directly to the Site Manager Supervisor or Assistant Site Manager based on the sites structure.
This role offers an opportunity to work closely with legal professionals delivering essential services in a dynamic and clientfocused setting. If you are skilled in document handling customer service and administrative support and enjoy working within a fastpaced legal environment we encourage you to apply.
Remote Work :
No
Employment Type
Full Time
