Product Support and Testing Analyst
Product Support and Testing Analyst
Posted on :
28-10-2024
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Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client provider of digital technology and transformation information technology and services
Position: Product Support and Testing Analyst
Location: Santa Clara CA 95054
Duration: 6 Months
Job Type: Contract
Work Type: Onsite
Job Description:
Key Responsibilities
- Responsible for developing endtoend digital operational process flow to effectively run Semiconductor R & D Lab.
- Acts as a business Analyst for R & D Lab Operations teams supporting mainly but not limited to MES (Manufacturing Execution System).
- Assess the business requirement and work with BPA/End users to review/streamline the requirement to deliver business value.
- Configure MES System to meet business needs.
- Document and maintain MES Modelling process.
- Collaborates with IT portfolio managers PM & customers to codevelop a MES roadmap and drive products and features from concept to launch in a fastpaced environment.
- Works in an Agile environment and continuously reviews the business needs refines priorities outlines milestones and deliverables and identifies opportunities and risks
- Works with userfocused groups to define the selfservice user experience support and monitoring for customers.
- Translates product roadmap features into welldefined product requirements including features user stories and acceptance test criteria.
- Prioritizes and maintains the sprint backlog for assigned products balancing the requirements of stakeholders.
- Leads the product functional design process based on an intimate knowledge of the users and technology.
- Define and write/review the Functional process document (FS) in line with the BPD/BRD.
- Present the FS to Technical architect for them to complete the design
- Review and approve the technical design working with Business
- Support the functional architecture for multiple processes in a semiconductor lab.
- To Support Global business per their time zones.
- Participate in QA checkpoints during delivery to provide guidance and ensure solution aligns with original scope
- Review the UAT test case and work with business and execution team closely to complete the UAT
Qualification / Skills
- Fluent in English Writing Listening. Balance of technical knowledge and business acumen
- Proactive selfstarter with excellent project management skills and ability to manage multiple tasks effectively
- Excellent communication skills with the ability to engage influence and inspire partners and stakeholders to drive collaboration and alignment
- Proven experience in / Functional Knowledge of an MES system FactoryWorks MES would be an advantage
- Prior working experience in semiconductor industry or semiconductor knowledge will be preferred.
Education & Experience:
- Bachelors degree and at least a year of product or project development experience
- Experience of working on a MES solution and /or Semiconductor space.
- Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping iterative development understanding of Agile principles
- Experience successfully driving endtoend delivery of data and intelligence solutions including a wide variety of mechanisms e.g. dashboards APIs real time alerts etc.
Travel:
- 010%
Experience:
- 712 Years
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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