Job Title: Agile Business Analyst
Duration: 812 Months
Location: Richmond VA
Job Description:
Key Responsibilities:
- Act as the voice of the customer working with project team members and business stakeholders to fully understand business processes pain points and customer needs.
- Develop expertise in customers business applications and organizational data management concepts advocating for the customer throughout the SDLC.
- Conduct Root Cause Analysis to identify system gaps and deficiencies that impact the customer and require a business technical or blended approach for resolution.
- Diagram current processes and propose modifications using process flows context diagrams and data flow diagrams to ensure clarity for both technical and nontechnical stakeholders.
- Discover and document customercentric requirements user stories and acceptance criteria with a focus on improving business and technical processes.
- Decompose requirements into Epics and Features; create clear and concise user stories that are aligned with customer goals and are easy to implement by technical teams.
- Map user stories to technical designs for system modifications ensuring that solutions meet customer expectations.
- Identify and group related user stories into Themes; document dependencies ensuring alignment with customer priorities and business processes.
- Assist the Product Owner in maintaining the product backlog with a customerfirst mindset.
- Perform Quality Analyst functions defining test objectives test plans and test cases while executing tests (including regression testing) to ensure customer satisfaction.
- Coordinate and facilitate User Acceptance Testing (UAT) with business stakeholders ensuring that the customer is at the center of the testing process and keeping Project Managers/Scrum Masters informed of progress.
Qualifications:
- Minimum of 10 years of experience delivering business and data analysis artifacts with a customerfocused approach.
- 5 years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology including representing the customer during sprint reviews.
- Experience organizing and maintaining Product and Sprint backlogs ensuring prioritization based on customer needs.
- Proficiency in translating client and product strategy requirements into Epics Features and User Stories ensuring alignment with customer goals.
- Strong data analysis background organizational data management concepts and SQL/database experience particularly in supporting customerdriven solutions.
- Proficient in defining acceptance criteria and managing the acceptance process with the customer in mind.
- Experience with software development applications such as Azure DevOps and/or Jira.
- Expertise with Microsoft Office products (Word Excel Access Outlook Visio PowerPoint Project Server).
- Experience with reporting systems operational data stores data warehouses data lakes and data marts.
- Exceptional written and oral communication skills with a proven ability to advocate for customers while working with a diverse set of peers and stakeholders.
Preferred:
- Certified Business Analysis Professional (CBAP)
- PMI Professional in Business Analysis (PMIPBA)
- PMI Agile Certified Practitioner (PMIACP)
- Experience using Azure DevOps or Jira for agile software development and work item tracking.
- Experience with automated testing tools such as TestComplete Cucumber or Selenium.