Human Resources Coordinator

Roles and responsibilities

1. Recruitment and Onboarding:

• Assist in the recruitment process by posting job openings, screening resumes, and scheduling interviews.
• Coordinate and conduct onboarding sessions for new employees, ensuring they have the necessary resources and information to begin their roles.

2. Employee Records Management:

• Maintain and update employee records in HRIS (Human Resource Information System), ensuring accuracy and confidentiality.
• Manage documentation related to employment, including contracts, performance reviews, and disciplinary actions.

3. Employee Relations:

• Serve as a point of contact for employees regarding HR-related inquiries, policies, and procedures.
• Assist in resolving employee issues and conflicts, escalating matters to senior HR personnel as needed.

4. Training and Development:

• Help coordinate training programs and workshops for employee development.
• Monitor and evaluate training effectiveness, maintaining records of employee participation and progress.

5. Compensation and Benefits Administration:

• Support the administration of employee compensation and benefits programs, including health insurance, retirement plans, and leave policies.
• Assist in processing payroll information and maintaining accurate payroll records.

6. HR Policies and Compliance:

• Help ensure compliance with labor laws, regulations, and company policies.
• Assist in the development, implementation, and communication of HR policies and procedures.

7. Performance Management:

• Support the performance appraisal process by tracking deadlines, collecting feedback, and ensuring evaluations are completed on time.
• Assist managers in addressing performance issues and developing improvement plans.

8. Employee Engagement:

• Assist in planning and coordinating employee engagement initiatives, events, and activities.
• Gather employee feedback through surveys and facilitate discussions to enhance workplace morale.

9. HR Reporting and Analytics:

• Prepare HR reports and metrics to assist management in decision-making processes.
• Analyze data related to turnover, recruitment, and employee performance to identify trends and areas for improvement.

10. Administrative Support:

• Provide administrative support to the HR department, including scheduling meetings, preparing agendas, and maintaining files.
• Manage HR-related correspondence and communications, ensuring timely and professional interactions.

Desired candidate profile

1. Education:

• Bachelor’s Degree: A degree in Human Resources, Business Administration, or a related field is preferred.
• Certifications: Professional certifications (e.g., SHRM-CP, PHR) are advantageous.

2. Professional Experience:

• Relevant Experience: Previous experience in an HR support role or administrative position is preferred, ideally 1-3 years.
• Recruitment Exposure: Experience with recruitment processes, onboarding, and employee relations is beneficial.

3. Core Competencies:

• HR Knowledge: Understanding of HR practices, employment laws, and regulations.
• Organizational Skills: Strong organizational skills to manage multiple tasks and priorities effectively.

4. Technical Skills:

• HR Software Proficiency: Familiarity with Human Resource Information Systems (HRIS) and other HR software.
• Microsoft Office Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for reporting and presentations.

5. Communication Skills:

• Verbal and Written Communication: Excellent communication skills to interact effectively with employees and management.
• Interpersonal Skills: Strong interpersonal skills to build relationships with staff at all levels.

6. Customer Service Orientation:

• Employee Focused: A commitment to providing excellent service to employees and addressing their needs and concerns.

7. Analytical Skills:

• Data Management: Ability to analyze HR metrics and prepare reports to assist management in decision-making.
• Attention to Detail: Strong attention to detail to ensure accuracy in records and documentation.

8. Team Collaboration:

• Team Player: Ability to work collaboratively within the HR team and across departments.
• Adaptability: Flexibility to adapt to changing priorities and work environments.