Sales Coordinator

Roles and responsibilities

1. Administrative Support:

• Provide administrative assistance to the sales team, including scheduling meetings, preparing presentations, and managing correspondence.
• Maintain and update sales databases, records, and files to ensure accurate information is readily available.

2. Sales Support:

• Assist in the preparation of sales proposals, contracts, and quotes for clients.
• Coordinate and support the implementation of sales strategies and initiatives to achieve sales targets.

3. Customer Relationship Management:

• Act as a point of contact for customers, addressing inquiries and providing information about products or services.
• Develop and maintain strong relationships with clients to enhance customer satisfaction and loyalty.

4. Order Processing:

• Process sales orders and ensure timely and accurate order fulfillment.
• Track and monitor the status of orders, shipments, and deliveries, providing updates to clients as necessary.

5. Sales Reporting and Analysis:

• Prepare sales reports and analysis for management, summarizing sales performance and identifying trends.
• Assist in analyzing sales data to identify opportunities for improvement and growth.

6. Coordination and Communication:

• Coordinate communication between the sales team and other departments (e.g., marketing, finance, and logistics) to ensure smooth operations.
• Organize and coordinate sales meetings, training sessions, and events.

7. Market Research:

• Conduct market research to identify new sales opportunities and gather information on competitors and market trends.
• Support the sales team in identifying potential leads and prospects.

8. Inventory Management:

• Collaborate with inventory management to ensure adequate stock levels and timely replenishment of products.
• Monitor inventory levels and coordinate with suppliers for restocking.

Desired candidate profile

1. Education:

• Degree: A bachelor’s degree in Business Administration, Marketing, Sales, or a related field is preferred.
• Certifications: Any relevant sales or marketing certifications can be an advantage.

2. Experience:

• Work Experience: 2-4 years of experience in a sales support or administrative role, preferably within a sales or marketing department.
• Industry Knowledge: Experience in the relevant industry (e.g., retail, manufacturing, technology) is beneficial.

3. Technical Skills:

• Software Proficiency: Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
• Data Management: Experience in managing databases and generating sales reports.

4. Communication Skills:

• Verbal and Written Communication: Excellent communication skills to interact effectively with team members, clients, and other departments.
• Presentation Skills: Ability to create and deliver compelling presentations and sales materials.

5. Organizational Skills:

• Time Management: Strong organizational skills to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Attention to Detail: Keen attention to detail to ensure accuracy in documentation and reporting.

6. Interpersonal Skills:

• Relationship Building: Ability to build and maintain strong relationships with clients and internal stakeholders.
• Team Collaboration: Collaborative mindset with a focus on teamwork and supporting sales efforts.

7. Problem-Solving Skills:

• Analytical Thinking: Ability to analyze sales data and identify trends or areas for improvement.
• Proactive Approach: Initiative in identifying challenges and suggesting solutions to enhance sales processes.

8. Customer Focus:

• Customer Service Orientation: A strong commitment to providing excellent customer service and enhancing customer satisfaction.
• Responsiveness: Ability to address client inquiries and issues promptly and professionally.