Senior Messaging Role

Senior Messaging Role
San Francisco CA
Day 1 onsite


Responsibilities:
Evaluate existing DNS design and provide recommendations for improvements to ensure highest level of resiliency and security
Provide DNS expertise as required to resolve DNS related incidents
Effectively communicate and resolve technical challenges within a large diverse and dispersed team environment
Research test and implement new solution architectures for securing applications
Develop automation and support embedded API calls for external system integration into ticketing platform (Service Now)
Manage DNS based redirects as required by the business
Manage domain registration transfers and purchasing
Work closely with Information Security team on security enhancements
Manage split brain DNS and optimize change workflow
Assist with management and maintenance of Microsoft Exchange in a hybrid on premcloud environment
Troubleshooting resolution of Exchange issues raised through escalation
Assisting in engineering mail connectivity solutions for application support
Setting up mailboxes mailbox restorations eDiscovery requests
Experience implementing Exchange related security best practice
Manage Mimecast edge gateway email security platform
Exchange disaster recovery setup configuration and administration including documentation
Ability to manage acquisition related messaging integration and coexistence activities
Implementing internal / external DNS changes and maintaining security best practice (Cloudflare)
Review and document processes related to DNS and Exchange services
Support of Exchange related services in Microsoft Purview and Defender
Management of distribution group automation solutions
Providing guidance to other team members on proper policy and procedure according to best practice
General knowledge of various other IT practices including networking servers and voice.

Qualifications:
Bachelors Degree preferred (Information Technology Computer Science or related field)
Sound understanding of Microsoft Exchange in a hybrid enterprise environment
5 years experience managing an enterprise Exchange environment
5 years experience managing external DNS and Microsoft DNS in an enterprise

Requirements:
Ability and willingness to work in a 24*7*365 environment
Excellent communication skills
Ability to lead when required and provide guidance on project engagements
Enterprise Exchange system engineering experience (Exchange 2019 / Exchange Online)
Excellent troubleshooting and problemsolving skills
Scripting experience: Powershell Python RESTful API
Experience using a helpdesk or IT incident management software (Service Now)
Excellent knowledge of DNS Active Directory Azure Active Directory
Customer focused on timely issue resolution in a team oriented environment
Ability to work both independently and as part of a team
Strong critical thinking / problemsolving and the ability to debug complexcross systems problems and document root cause including remediation.
Experience in change and incident management
Experience with testing and deployment of automation tools
General knowledge of software development practices
Understanding of IP networking and network architecture
Experience in Microsoft Active Directory DNS and Sites and Services
Experience managing cloud based DNS: Cloudflare and Route 53
Scripting and automation based on Cloudflare API
Knowledge of HTTP TLS WAF and CDN standards and technology
Working knowledge of Microsoft 365 suite of products and links to Exchange Online
Working knowledge of MDM solutions (Intune) Comments for Suppliers: Manager looking for mandatory skills with On Prem/Cloud DNS Cloudfare
Power shell scripting