IT Site Manager
IT Site Manager
Posted on :
26-10-2024
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Job Description
Contact Details:
1.Sandeep Bisane
Email:
Cell: (732)
Email:
Cell: (732)
2.Savitha Chinnappa
Email:
Cell: (732)
Email:
Cell: (732)
3.Pio Dhivagar
Email:
Cell: (732)
Email:
Cell: (732)
4.Saravanan Ganesan
Email:
Cell: (732)
Email:
Cell: (732)
Job Title: IT Site Manager
Location: Idaho USA
Duration: 12 Months with possible extension
Years of Experience: 15 Yrs.
Required Hours/Week: 40hrs./Week
Job Description:
- The Site Manager US works as an IT quality manager for the construction and office sites in his/her region.
- The job holder is responsible for planning coordination and tracking the delivery for all necessary IT equipment and fulfilment of services for a site.
- The role is responsible for managing the IT service delivery on site in time and quality needed in the build of the IT setup as well as during the operations.
- The role is part of Infrastructure.
Top 5 Main Responsibilities:
- Planning forecasting and coordination of site setup infrastructure changes moves and decommissioning.
- Managing the quality of IT services provided for sites
- Manage the relationship and ensure communication between the site responsible from business and the Corporate IT
- Supporting continues improvement of the service delivery and operational support for construction sites
Additional Responsibilities:
- Gather requirements on the IT technical setup of the site
- Support IT Business Partner in consulting businesses with regards to documentation of business requirements for an ITDemand
- Part of the global IT Demand Management process: ensuring that all requirements of the site are either assigned to the corporate IT delivery via a demand or as service requests
- Forecasting and planning of the installation with respect to lead times and resource planning
- Implementation of IT services and solutions based on agreed corporate IT standards
- Coordination of the installation and tracking of the progress
- Manage the overall quality of the setup and coordinate solution of any issues
- Regular communication to both the business and the IT delivery units / products including external parties
- Act as the interface between the site in the region and IT
- Manage complaints and escalations from the sites
- Keeping informed about the current service delivery quality for the sites based on feedback by the sites or KPI reports by the service delivery
Professional Experience and Education:
- 3 years of relevant experience as an Account Manager or Project Manager in an international and fast changing change driven environments involving experience in dealing with senior levels
- University degree in computer science informationtechnology engineering (e .g. Bachelor) or equivalent is required
- Experience with standard IT Operations frameworks (e.g. ITIL)
Specific Skills and Knowledge:
- Fluent in English language
- Fluent in main local language of the region
- Very good understanding of Corporate IT Demand Management process and Corporate IT Service Delivery
- Problem analysis & Resolving Skills
- Very good Communication Skills towards business and IT
- Experienced in Matrix organizations
- Intercultural competencies with strong experience in international collaboration
- Willingness to travel (required for site support up to an average of 80%)
- Broad knowledge about current IT infrastructure solutions from Network to Cloud to Client and Microsoft M365 required.
- Proven track record of IT management of larger sites (500users) embedded in an enterprise grade company
Competencies:
- Planning & Organization
- Results Orientation
- Communication & Business relationship Management
Employment Type
Full Time
Key Skills
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