Customer Service Representative with German
Customer Service Representative with German
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Job Description
In collaboration we are partnering with a leading Outsourcing/BPO consultancy to onboard a Germanspeaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fastpaced environment handling inquiries from bank clients and providing excellent customer service.
Location: Porto Portugal
Work Model: Onsite
Contract: Fixed term (6 months) with potential for extension or permanence
Remuneration: Base salary bonuses
Key Responsibilities:
- Manage bank client inquiries via phone chat and email
- Deliver outstanding customer service ensuring accurate and timely resolution
- Support marketing campaigns and present the product range to customers
Requirements:
- Fluent in German (C2 level) and English (B2 level)
- Strong communication and problemsolving skills
- Ability to manage stressful situations effectively
Offer Includes:
- Relocation support
- Flexible working hours
- Food vouchers
- Comprehensive training and development
This is an excellent opportunity to join a creative supportive team and grow in a customerfacing role.
Employment Type
Full Time
