Hi
Greetings from Conch Technologies Inc
Position: Customer Support Specialist/ Help Desk/ Call Center support ( Trading / Stock )
Location: Dallas TX ( Onsite day 1 )
Duration: 12 Months Contract
Visa: OPT & Citizen can apply
Experience 6 months 1 years of experience working as a Trading Operations Specialist
Your impact
Work directly with a team of trading operations specialists providing guidance training and support to ensure team success and adherence to established procedures
Coordinate trading activities including trade execution and reporting to ensure timely and accurate processing of transactions
Monitor trade flows troubleshoot issues and escalate unresolved issues to management or relevant stakeholders as needed
Requirements:
Customer service experience enjoy providing exceptional service
Ability to communicate clearly with all customers
Able to work crossfunctionally with team members
Strong followup and organizational skills