Daily administrative work. Controls stock consumption orders stationary printed material and office supplies. Distributes and circulates memos letters and other written communication. Assist the departments to complete the monthly attendance records
Establishes and maintains effective employee and interdepartmental working relationships.
Handles or forwards inquiries from clients suppliers competitors and other members of the local community.
Arranges internal/external appointments for F&B Manager/Director.
Establishes and maintains internal and external departmental working relationships.
Assists in cultivating a positive culture surrounding the guest feedback platform and any online channels relating to restaurants bars and events.
Providing operational support when necessary and during busy period under the instruction of Food and Beverage Manager/Director.
To be well verse and lead the admin works translations MEMO drafting meeting minutes follow up proper filling of records in F&B Service.
Assists in monitoring and driving product & service excellence from guests feedback audit checks (EVALPACK Brand Standard) and mystery shopping.
Prepares necessary presentations tools such as power point slides graphs charts etc.
Collaborate and coordinate with restaurants during the festive periods and managing the Festive Desk.
Formatting of menus for the restaurants under the guidelines of Pullman standard under marketing team.
Update the operations manual (SOPs) for filling record.
Creating new articles in FutureLog for further purchase processes.
Understands and keeps track of Hub OS tickets within Food and Beverage Service.
Creates monthly training plans under the guidance of the F&B Manager/Director.
Coordinating the daily F&B logbook in conjunction of all F&B section heads.
Qualifications :
Minimum of 2 years administrative & secretarial experience preferably in the luxury setting or lifestyle resort.
A strong understanding of operational controls basic budgeting procedure/ guidance.
Strong oral and written communication skills
Ability to work effectively in a team environment and take initiative
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