Assistant Executive Housekeeper
Assistant Executive Housekeeper
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Consistently offer professional friendly and engaging service
- Supervise the daytoday operation of the department to ensure service standards are followed
- Maintain all guest rooms public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met.
- Oversees operation of Laundry/Valet and Uniform Room.
- Monitor labour costs while ensuring effective scheduling and department productivity
- Assist with preventative maintenance programs while working with the Maintenance Team
- Address guest concerns and react quickly; logging and notifying proper departments as required
- Manage the departmental budget in a fiscally responsible manner
- Ensure effective communication including coaching and performance management
- Act as the department trainer ensuring that all employees are trained and follow LQA standards consistently
- Works with the Executive Housekeeper on all remodelling and renovation projects. Carries out his/her specific decorating program and is responsible for keeping the design intact.
Qualifications :
- Matric/Grade 12 or equivalent is a prerequisite.
- A hospitality: management and/or similar qualification will be highly advantageous
- At least 3 years Management experience; preferably gained in a 5star environment
- Computer literate on the MS Office Suite (Word Excel and PowerPoint) as well as Opera Cloud
- Fluent in English (written and spoken).
- Proven abilities in:
- Guest relations
- Time and workflow management
- Highly experienced in employee management
- Effective decisionmaking and judgement
- Conflict resolution
- Interpersonal communication skills
- Delivery to required standards in a fastpaced and dynamic environment
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
