Officer Customer Service
Officer Customer Service
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Job Description
- 5 days work week (8.30am 5.30pm)
- UP to S$2800
- Location: East (Bedok)
Job Responsibilities:
- Play an active role in delivering service excellence enhancing customer satisfaction and provide consistent quality customer service.
- Liaise with customers on incoming queries ensuring timely and effective execution of customer orders handling stock allocation processing of delivery orders and invoices.
- Handle claims received from customers.
- Handle office reception duties include attending to incoming calls and faxes.
- Liaise with forwarders to arrange pickup fumigation perform bookings and advise shipment details to customers.
- Prepare documentation relating to Certificate of Origin Letter of Credit shipments etc.
- Proper keep and filing of import / export documents.
- Responsible for any other general admin duties.
- Perform any other duties assigned by the superior.
Job Requirement:
- Knowledge of Certificate of Origin Letter of Credit import/export document is advantageous.
- Service and Customer service oriented and good interpersonal skills.
- Ability to work in a fastpaced environment to work independently and in team settings.
- MS Office proficient.
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON
Alternatively you may send your application and resume in MS Words format to
By submitting your personal data and/or resume you give consent to collection use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.
Registration Number: R
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
Employment Type
Full Time
