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Salesforce Developer - Service Cloud

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Job Location drjobs

Alexander City - USA

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Salesforce Developer Service Cloud

Location: Torrance CA

Rate: $50/hr W2 only

Job Details:

Salesforce Developer specializing in Service Cloud and Auto Cloud will be responsible for designing developing and implementing customized solutions within the Salesforce platform. This person will be working SaaS Platform Salesforce Service Cloud Marketing Cloud.

Key Responsibilities:

  • Develop custom applications and solutions using Apex Visualforce and Lightning components.

  • Create and maintain custom objects fields formulas validation rules workflows and process automation.
  • Implement and manage Service Cloud features such as Case Management Knowledge Base and OmniChannel.
  • Integrate Salesforce with other systems using REST/SOAP APIs middleware and data migration tools.
  • Ensure seamless data flow and synchronization between Salesforce and external systems.
  • Customize and configure Service Cloud and Auto Cloud to align with business processes and requirements.
  • Develop and maintain Lightning components and Lightning Web Components LWC to enhance user interfaces and experiences.
  • Own the technical aspects of product features driving them through all cycles of the SDLC.
  • Create and maintain technical documentation including system requirements specifications SRS technical design specifications architecture documents flowcharts and deployment plans.
  • Ensure that different systems and applications integrate seamlessly by working closely with vendors and internal teams.
  • Ensure compliance with data privacy regulations and implement security measures to protect customer data in alignment with data governance policies.

Position Success Criteria Desired WANTS
  • Proven experience as a Salesforce Developer with a focus on Service Cloud

  • Strong proficiency in Apex Visualforce Lightning components and Lightning Web Components LWC.
  • Knowledge of Salesforce integration tools and techniques REST/SOAP APIs middleware.
  • Excellent problemsolving and analytical skills.
  • Ability to work independently and as part of a team.
  • Salesforce certifications e.g. Salesforce Certified Service Cloud

Employment Type

Full Time

Company Industry

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