Help Desk Support
Help Desk Support
Posted on :
24-10-2024
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Job Description
MatchPoint Solutions is a fastgrowing young energetic global ITEngineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry specific best practices and expertise.
Duration: 6m Contract To Hire
Location: 9 W 57th Street New York NY 10019
Junior Help Desk Consultant (3 yrs of experience) who will be working from 10 am to 7 pm five days a week onsite. This position requires fulltime onsite presence to ensure continuous support and smooth operations.
MiddleLevel Help Desk Consultant (56 yrs of experience) The working hours for this position are yet to be determined but we anticipate that the consultant will be required onsite for three to five days a week. If we find a suitable candidate there is a possibility for this role to be converted to a permanent position.
They utilize a Jira ticketing system and have around 500 end users they will be supporting. These resources will need to be extremely sharp as they are working with high end management and traders.
Employment Type
Full Time
Key Skills
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