HM Note: This hybrid position is three (3) days in office and candidate resumes must contain portfolio links
Responsibilities: and nbsp;
Create effective user friendly and visually appealing interfaces. and nbsp;
Design the overall functionality of the product in order to ensure a great user experience iterate upon it in accordance with usertesting. and nbsp;
Design user interfaces for various projects such as digital displays publications media and other creative materials as required. and nbsp;
Take a usercentered design approach and rapidly test and iterate the designs. and nbsp;
Conceive and conduct user research interviews and surveys and translating them into sitemaps user flows customer journey maps wireframes mockups and prototypes and nbsp;
General Skills: and nbsp;
Relevant experience creating GUI designs based on user interaction and performance and nbsp;
Experience as a UX designer interactive designer UI designer or similar role designing for web and mobile applications and nbsp;
Proficiency with design and prototyping tools and nbsp;
Thorough understanding of the limitations and appropriate use of web development technologies and nbsp;
Experience in designing online programs with emphasis in the emotional aspects of human experience and nbsp;
Experience conceiving and conducting user research interviews and surveys and translating them into sitemaps user flows user journey maps wireframes mockups and prototypes that lead to intuitive user experiences and nbsp;
Experience designing the overall functionality of the product and in order to ensure a great user experience iterate upon it in accordance with usertesting and nbsp;
Experience designing and delivering wireframes user stories user flows user journeys mockups and prototypes optimized for a wide range of devices and interfaces and nbsp;
Experience facilitating the clients product vision by researching conceiving sketching prototyping and usertesting experiences for digital products and optimized for a wide range of devices and interfaces and nbsp;
Experience identifying design problems and devising elegant solutions and nbsp;
Experience making strategic design and userexperience decisions related to core and new functions and features and nbsp;
Experience gathering user feedback to configure existing interfaces and nbsp;
A team player with a track record for meeting deadlines managing competing priorities and client relationship management experience and nbsp;
Desirable Skills: and nbsp;
Knowledge of network security and network protocols
Skills
Experience and Skill Set Requirements
User Experience / Product Design (30%)
- Facilitating user experience design research through a number of methods such as user interviews diary studies usability testing tracking usability metrics A/B testing card sorting etc.
- Synthesize research findings into insightful and concise user research documents such as user journey maps personas service blueprints and affinity maps.
- Design thinking workshops and activities to lead project teams in ideating on solutions to complex product and service design related problems.
- Knowledge about service design methods to provide highlevel birds eye view documentation of both the frontend user experiences and the backend infrastructure and service processes that support them
- Lead design ideation and deliver design deliverables tobe service design blueprints information architecture wireframes mockups and interactive prototypes.
- Deliver functional accessible usable and aestheticallypleasing user interfaces.
- Collaborate with Business Product and Development teams by facilitating product and service design vision and concept.
- Practice egofree design: be open to giving and receiving feedback collaborating with and supporting other designers
- Utilize pragmatic thoughtful design approaches; think critically about what value design activities are bringing to a project and strategize approach based on organizational need rather than following textbook solutions
Communications (10%)
- Strong communication skills to prepare documentation including but not limited to; reports reviews assessments
- Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients
- Ability to communicate designs and development in clear and understandable manner
- Ability to communicate with technical experts and business subject matter experts to elicit key information relevant to user experience and service design
- High emotional intelligence skills with ability to discern between various stakeholders interests and find reasonable compromises
- Strong mentoring and coaching abilities; ability to convey design concepts and methods to team members and stakeholders outside of design professions.
Agile Product Development (15%)
- Experience working in an agile sprintbased development environment
- Understanding and working knowledge of iterative product development cycles (Discovery Agile Beta Live)
- Experience collaborating and sharing design tasks with multiple designers on complex product deliveries
- Ability to conceptualize design tasks as part of greater product development team; understand the impacts design deliverables have on other aspects of product delivery
Experience (15%)
- Experience with mediumtolarge sized product development / service design projects
- Experience dealing with designing services and products that deal with large organizational complexity
- Experience with leading strategy and execution on product/service discovery
- Experience with Figma user interface design software
- Experience designing interfaces with a design system
Must Haves:
- Facilitating user experience design research through a number of methods such as user interviews diary studies usability testing tracking usability metrics A/B testing card sorting etc.
- Lead design ideation and deliver design deliverables tobe service design blueprints information architecture wireframes mockups and interactive prototypes (FIGMA). and nbsp;