Finnish-Speaking Travel Agency Customer Support In Barcelona
Finnish-Speaking Travel Agency Customer Support In Barcelona
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Job Description
Exciting Job Opportunity: FinnishSpeaking Onsite Travel Agency Customer Support in Barcelona (Locals Only)
Are you a Finnishspeaking local in Barcelona with a passion for travel and a desire to provide exceptional customer service We have a fantastic opportunity for you to join our dynamic team as a Customer Support Agent at a leading global travel agency. If you thrive in a fastpaced multicultural environment and are eager to make a positive impact on travelers journeys this is the perfect role for you!
What We Offer:
- Location: Barcelona onsite only offering the chance to work in a vibrant international city.
- Fulltime position with a competitive salary package tailored to your experience and performance.
- Be part of a supportive and inclusive work environment within a global travel company collaborating with team members from diverse cultural backgrounds.
- Opportunities for career development and growth within the company with the potential to advance into more senior positions.
- Continuous learning with training programs designed to enhance your travel knowledge and customer service skills.
Your Responsibilities:
- Serve as the first point of contact for Finnishspeaking customers handling their travel inquiries bookings and support needs.
- Resolve customer issues efficiently and effectively ensuring a high level of satisfaction and maintaining a positive customer experience.
- Communicate professionally via phone email and chat providing clear and accurate information on travel options policies and procedures.
- Work closely with our internal teams to ensure seamless operations including coordinating with sales marketing and logistics departments.
- Contribute to improving processes and services by providing feedback on customer interactions and identifying potential areas for enhancement.
What Were Looking For:
- Native Finnish speaker with strong communication skills in English (both written and verbal).
- Previous customer service experience (preferably within a travel agency or similar industry) is highly valued but not required.
- Enthusiasm for travel and a strong desire to help customers plan their perfect trips making memorable experiences possible.
- Ability to work well under pressure manage multiple tasks and meet deadlines in a fastpaced environment.
- Must already be based in Barcelona as this is an onsite role and is open to locals only.
- A friendly proactive and solutionoriented mindset with excellent interpersonal skills.
Why Join Us
- A chance to work in the heart of Barcelona one of Europes most exciting and vibrant cities with plenty of opportunities to enjoy the local lifestyle while working in a creative and innovative environment.
- Access to exclusive travel discounts allowing you to explore new destinations and deepen your passion for travel.
- Collaborative culture where your contributions are valued and you have the opportunity to grow both personally and professionally.
- Regular teambuilding events and social activities fostering a positive and engaging workplace atmosphere.
If you are a Finnishspeaking local looking to embark on an exciting new career in travel customer support wed love to hear from you! Apply today and take the next step towards a fulfilling role where you can help travelers from around the world create unforgettable experiences!
Remote Work :
No
Employment Type
Full Time
