Customer Service Representative
Customer Service Representative
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0-1years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
Do you have a passion for helping people and a knack for solving problems Miracle Getaways by Maracle is seeking a dedicated and enthusiastic Customer Service Representative to join our team and provide topnotch support to our valued clients!
Key Responsibilities:
- Assist Clients with Inquiries: Respond to customer questions and concerns related to bookings travel plans and itineraries via phone email and chat.
- Resolve Issues Efficiently: Troubleshoot and resolve any problems or issues that arise before during or after travel ensuring a seamless experience for our clients.
- Provide Personalized Support: Work closely with clients to understand their needs and provide customized recommendations and solutions.
- Maintain Customer Records: Keep accurate records of customer interactions bookings and feedback to ensure a smooth and organized process.
- Collaborate with the Team: Liaise with other departments (sales marketing operations) to ensure timely responses and that all client expectations are met.
What We Offer:
- Comprehensive Training: No experience required! We ll provide you with the knowledge and tools needed to become an expert in travel customer service.
- Work from Anywhere: Enjoy the flexibility of a remote position where you can balance your work and personal life.
- Competitive Pay: Receive a competitive salary with opportunities for growth and bonuses based on performance.
- Travel Perks: Benefit from travel discounts and insider access to exclusive deals.
- Supportive Environment: Join a positive and collaborative team dedicated to delivering exceptional service to every client.
Who We re Looking For:
- A strong communicator with excellent verbal and written skills.
- Empathetic and patient with a passion for delivering outstanding customer experiences.
- Detailoriented and able to manage multiple tasks effectively.
- Comfortable working in a fastpaced environment and able to adapt to changing client needs.
- Techsavvy with basic computer skills and a reliable internet connection for remote work.
- Prior customer service experience is a plus but not required we re happy to train the right candidate!
Join Us Today!
If you re ready to use your skills to help travelers have amazing experiences we want to hear from you! Apply now to become a part of the Miracle Getaways by Maracle team and embark on a fulfilling career in customer service.
Employment Type
Full Time
