OnBase Systems Developer and Administrator
Location: Harrisburg PA (Remote)
Duration:8 months
Interview: Video In Person
Job Description:
The client require the services of a Hyland OnBase Systems Administrator to support an OnBase implementation. The administrator serves as the principal point of contact for all application software database and hardware that supports the OnBase solution including planning for and executing software and hardware upgrades. The administrator provides daily application administration monitoring and maintenance support of the OnBase product and the supporting infrastructure. This position assists staff with the design development and implementation of efficient electronic business processes to eliminate paper records and maintains existing and develops new OnBase solutions in support of these processes. This position also performs planned maintenance and emergency support during nonbusiness hours.
Tasks:
- Provide technical support to end users in a timely fashion
- Work as a team member with additional System Administrators Project Manager Business Analysts and other roles within the Bureau of Information Technology
- Prioritize daily tasks live production issues projects and customer support
- Review current processes hardware and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements.
- Assist with planning setup and configuration of the infrastructure architecture server hardware and operating systems as required
- Review available software maintenance/upgrades plan for and perform software maintenance and upgrades as required during scheduled offhours maintenance windows
- Design develop test and migrate new project solutions or enhancements to existing solutions across SIT UAT Production environments
- Document evaluate prioritize and resolve defects
- Respond to and resolve issues reported during normal business operational hours and offhours
- Monitor operations and capacity to ensure optimum performance
- Create documentation of system changes or existing processes and distribute to appropriate parties
- Work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed
- Assist with discovery and documentation of business requirements for new OnBase solutions
- Assist with training identified subject matter experts
- Communicate system downtime and project deployments with business owners and end users
- Understand maintain and enhance external integrations within OnBase
Required Skills:
- Technical expertise in Hyland OnBase Required 7Years
- OnBase System Administration Required 7Years
- Enterprisewide Records Management Program Required 7Years
- Experience with OnBase Reporting Dashboard Required 5Years
- Hyland OnBase Certified System Administrator (OCSA) Required
- Hyland OnBase Certified Workflow Administrator (OCWA) Required
- OnBase Workflow Experience Highly desired 5Years
- Kofax Capture Software Highly desired 5Years
- Experience with OnBase System Upgrade Highly desired 5Years
- Hyland OnBase Certified Workview (OCWV)Highly desired
- Hyland OnBase Certified Application Programming Interface(OCAPI)Highly desired
Hyland OnBase,OnBase Workflow,Kofax Capture