- Our Client is one of the world s largest multimodal deep sea carriers with over 138 years of maritime history
covering Asia Middle East Europe Africa North America South America Oceania with links to global
routes. They provide customised ICT solutions to the group of
companies in the domains of shipping logistics etc
Location: Hyderabad Telangana
RESPONSIBILITIES
Ensure daytoday incoming transactions on accounts receivable applied correctly against the customer and responsible for OTC cycle example:
o Approval of customer registration and amendment.
o Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
Managing and overseeing all receivable processes.
Review reconciliation payments/bank statements.
Reviewing and Resolving customer payment discrepancies.
Reviewing customer accounts statements and reconciliations.
Adjustment entries/passing journal.
Review AR aging report.
Credit management.
Order Management.
Responsible for AR close.
Handle new migration/process transition.
Onsite visits on process migration will be an added advantage.
Maintain strong customer relationships and resolve the customer queries on time.
Publish dashboard for the overall visibility of AR Process.
To ensure the Productivity and SLAs are met for the process
Ensure FTRs & Reports are published timely
Ensure records of Leave to be maintained
Conduct daily huddles error discussions and random audit based on the analysis of the internal and external errors
Targets set in the KPI indicators (External and Internal KPIs wherever applicable) need to be achieved
Ensure that all the new process requirement or changes will be updated in DPM/SOP/SLA PFC immediately.
Rotation of team members in different processes
UAT for new enhancements if any
BCP Preparedness
Handling complaints from Front Office if any along with HOD/Center Head
Regular calls with Front office to check the health of the process.
Process Improvements & Automation.
ACADEMIC QUALIFICATION
MBA (Finance)/PG/Graduate in Commerce.
Basic MS office Certification.
Knowledge on ERP
Requirements
REQUIRED SKILL SET
Candidate has prior experiences in shipping industry.
Basic knowledge in Geography (Continents Countries & Ports)
Open to Working in shifts
Knowledge of Advanced Excel.
Experience in BPO/Outsourcing business.
Minimum 6 years of experience.
Primary behavioral skills :
Challenge Innovate through insight
Honesty Do the right thing
Accountability Commit to acting with a sense of ownership
Reliability Gain the trust of customers
Teamwork Build a strong team
Safety Pursue the world s highest level of safety culture
Additional behavioral skills:
Job Knowledge
Work Process
Communication
Collaboration
Quality of Work
Compliance
o Good Learner
o Interactive
o Positive Attitude
o Good Team Player
o Ready to take Challenge
o Good Analytical Skills
o Good English Communication (spoken/Written)
o Good Comprehension skills
o Good Team Player / Eye to Details
o Good Leadership skills
Benefits
Exp: 6 Yrs
CTC: 13 LPA
Primary behavioral skills : Challenge Innovate through insight Honesty Do the right thing Accountability Commit to acting with a sense of ownership Reliability Gain the trust of customers Teamwork Build a strong team Safety- Pursue the world s highest level of safety culture Additional behavioral skills: Job Knowledge Work Process Communication Collaboration Quality of Work Compliance o Good Learner o Interactive o Positive Attitude o Good Team Player o Ready to take Challenge o Good Analytical Skills o Good English Communication (spoken/Written) o Good Comprehension skills o Good Team Player / Eye to Details o Good Leadership skills