Server

Roles and responsibilities

Under the general guidance of the Director of Food & Beverage or any other authorized by the management, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Doha Vision.

How Your Day Looks Like

• Provide friendly, courteous, and professional service at all times
• Ensure good communication with Management
• Maintain complete knowledge of all menu items
• Prepare and check tables before service
• Clear and reset tables
• Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
• Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times
• Ensure that all cleaning duties are completed in allocated times to the Company standards
• Complete all opening and closing procedures
• Must be proficient in effective and efficient table maintenance
• Be assertive and attentive at ALL times
• Have thorough knowledge of all product and service procedures
• Taking Orders: Accurately take and input guest orders into the system, ensuring clarity and attention to detail.
• Serving Food and Beverages: Deliver food and drinks promptly and ensure that guests have everything they need during their meal.
• Guest Interaction: Engage with guests to ensure satisfaction, address any concerns, and provide recommendations.
• Cleaning and Setup: Maintain cleanliness in the dining area, reset tables, and assist with setting up for service.

Desired candidate profile

Ability to focus attention on guest needs, remaining calm and courteous at all times
Previous work experience in a restaurant/food and beverage setting
Flexibility with shifts of the outlet dependent on business demands
Previous Experience: Experience as a server or in a customer service role is preferred, especially in restaurants or food service environments.
Skills and Abilities
Communication Skills: Excellent verbal communication skills to interact effectively with guests and team members.
Customer Service Orientation: Strong commitment to providing exceptional service and creating a positive dining experience.
Multitasking Abilities: Ability to manage multiple tables and tasks simultaneously while maintaining a high level of service.
Personal Attributes
Attention to Detail: Careful and precise in taking orders, serving food, and handling guest requests.
Positive Attitude: Friendly and approachable demeanor that enhances the overall guest experience.
Team Player: Willingness to work collaboratively with kitchen staff and other servers.
Additional Qualifications
Knowledge of Food and Beverage: Familiarity with the menu, including ingredients, preparation methods, and pairings, to assist guests effectively.
Basic Math Skills: Ability to handle cash transactions, process payments, and calculate tips accurately.
Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays.