Events Manager

Roles and responsibilities

Group and Events Manager

The most impressive landmark to grace the Doha skyline, La Cigale Hotel lives up to its reputation and introduces new levels of comfort to hotel and leisure facilities in the city.

What is in it for you?

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
  

Job Description

What you will be doing:

Responsibilities

Reporting to the Assistant Director of Group Catering and Events, responsibilities and essential job functions include but are not limited to the following:

• Implement catering marketing plans to achieve revenue goals
• Develop promotional events to market catering operations to individuals and organizations
• Develop positive working relationship with existing customers for repeat business
• Explore new business opportunities with potential customers
• Perform catering price negotiation with customers based on the established company guidelines
• Ensure quality services and operations by building trustful and positive relationships with customers and co-workers
• Maintain accurate and complete sales operational and transaction records
• Answer customer queries in accurate and timely manner
• Prioritize sales tasks based on revenue goals and deadlines
• Develop strong customer relationships to widen customer base and marketing opportunities
• Maintain a database of prospective and current customers
• Interact with customers to get feedback on products and services offered

Desired candidate profile

Bachelor’s degree in business or related field
Experience in customer relationship management
Experience in managing and directing a sales team
Excellent written and verbal communication skills
Dedication to providing great customer service
Have good listening skills
Is able to put himself/ herself in the audience’s shoes
Is able to follow up and follow through
Has the ability to network in a genuine – authentic way
Is persistent, and has the ability to focus, priorities, manage tasks and meet deadlines
Work experience in Qatar is an added advantage
Maintain accurate and complete sales operational and transaction records
Answer customer queries in accurate and timely manner
Prioritize sales tasks based on revenue goals and deadlines
Develop strong customer relationships to widen customer base and marketing opportunities
Maintain a database of prospective and current customers
Interact with customers to get feedback on products and services offered