drjobs IT Support Specialist - 1st Level fmd

IT Support Specialist - 1st Level fmd

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Munich - Germany

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Make millions of people work better every day.
We seek bright brains to join the IT revolution and build Europes #1 IT Operating System.
deeploi was founded in 2023 and is backed by leading European investors including Atomico and Cherry Ventures to rethink how IT is done.
IT as a Service not as a struggle: We are building an allinone IT platform combined with premium support. From user on and offboarding to service and support cybersecurity and device management deeploi covers the entire scope of a companys IT department.

Tasks

  • You are the first point of contact for customers take calls and tickets and prioritize them independently
  • You are committed to solving underlying problems
  • You forward complex issues to our level 2 experts
  • You ensure that problems are resolved quickly and in a customerfriendly manner
  • You maintain accurate tracking of customer interactions and issues in our ticket system
  • You provide excellent customer service and show empathy in supporting customers

Requirements

  • You have successfully completed training as an IT specialist for system administration or have already gained professional experience as an IT support employee
  • You speak English and German at C1 level
  • You are interested in selfdevelopment and collaborative growth we will support your professional and personal development with paid certifications through our organization
  • You have a strong service mindset and customercentered independent and solutionoriented work is important to you
  • You work with a handson mentality
  • You seek to join a company that values participation and encourages initiative

Benefits

  • Join the IT revolution we are a small but fastgrowing team in Berlin and Munich with high ambitions experience how to scale a startup to Europes #1 IT Operating System
  • Attractive compensation package incl. Virtual Stock Option Plan (VSOP)
  • High responsibility and ownership from day 1
  • Benefits: PNV ticket Swapfiets Urban Sports Club Corporate Benefits
  • Office in Munich and BerlinMitteWe are looking forward to your application!
    The deeploi Team

Employment Type

Full Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.