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Salary Not Disclosed
Kuwaiti
Male
1 Vacancy
Required Qualifications
Experience in troubleshooting as well as contacts to customers are of advantage knowledge of the diagnostics market, electronic, mechanical and chemical knowledge,.
Know The Business
Understand both customers and market. Decision based on facts on logical experience. Identifies problems and trends
Drive For Results
Sets higher goals and achieves with quality. Focus on performance indicators. Assessment and self-assessment knowledge
Innovation
Establish innovative ideas and programs to increase customer satisfaction and service department effectiveness.
Team Work
Create a Positive Team Work environment within Service Department plus Sales and Marketing to synchronize efforts of achieving company goals
Technical Expertise: Strong understanding of the equipment and systems you are working on, including mechanical, electrical, and software components.
Troubleshooting Skills: Ability to diagnose and resolve technical issues efficiently, often under time constraints.
Customer Service Orientation: Strong interpersonal skills to interact with clients and provide excellent service, ensuring their needs are met.
Communication Skills: Clear verbal and written communication skills to explain technical issues and solutions to clients and team members.
Time Management: Ability to manage multiple service calls and prioritize tasks effectively to meet deadlines.
Problem-Solving: Analytical skills to assess situations, identify problems, and develop effective solutions.
Adaptability: Flexibility to work in varying environments and conditions, often requiring travel to different locations.
Safety Awareness: Knowledge of safety protocols and regulations to ensure safe working practices in the field.
Documentation Skills: Proficiency in maintaining accurate records of service calls, repairs, and maintenance activities.
Technical Software Proficiency: Familiarity with diagnostic tools, software applications, and mobile devices used in field service work.
Team Collaboration: Ability to work collaboratively with other engineers, technicians, and support staff.
Continuous Learning: Willingness to stay updated on new technologies, equipment, and industry trends.
Full-time