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Job Title: Application Analyst
Location: Remote
Contract
REQ: Epic Security certification
Under the direction of an Application Manager the Application Analyst performs troubleshooting maintenance and optimization of existing software applications. They design build test and support new applications and modules within their portfolio and/or service line. The Analyst must achieve indepth knowledge of the software application and operational workflows as well as understand the policies procedures and constraints of the clinical or business operation supported by the application. The Analyst works with business owners vendors and other ISS team members to evaluate and recommend solutions to complex problems and requests.
Analyst will be focused on Decision Tree build for onboarding specialties to our centralized Patient Call Center build related to implementing new requests optimization of current workflows Nova upgrade notes input as needed for integration projects across the health system and assisting with highpriority breakfix tickets.
Required Experience:
Cadence Decision Tree experience
Breakfix problem investigation and resolution
Nova (Epic Upgrade) notes
New DEP Cadence Build
Epic Security Cert
Full Time