Job Title: program manager with Technical Writer experience
Location: Charlotte North Carolina 28203 (Hybrid 03 Days in Office)
Contract Duration: Long Term Contract
Experience:8 years
Hiring Manager Notes: Dont share these notes with candidates
- Candidate Must have very strong profile with program manager experience.
- Hand on experience on Technical Writer experience. 6 years of professional writing experience
Responsibilities:
- Manage the Technical Writer team working on ALC ISD applications in collaboration with USCG DHS and CG teams.
- Oversee documentation for various systems including ALMIS AMMIS ATIP MAXIMO NESSS JIRA FSMS and others.
- Liaise between contractors and Civilian/Military teams to ensure compliance and process alignment.
- Ensure adherence to FedRAMP and NIST cybersecurity standards for system security documentation.
- Manage multiple reporting structures including Design Review Board (DRB) Change Requests (CR) and Remedy Status.
- Conduct training mentoring and create onboarding documentation.
- Write Standard Operating Procedures (SOPs) and maintain divisionlevel procedure documentation.
- Utilize tools like GitHub Bitbucket RoboHelp Arbortext Jira and Adobe for documentation and workflow creation.
- Collaborate in Agile DevOps environments and run Scrum meetings.
Qualifications:
- Experience with ALC ISD USCG and DHS applications.
- Strong technical writing skills with experience in compliance and cybersecurity documentation.
- Familiarity with tools like Maximo Cognos Microsoft 365 and Jira.
- ITIL 4 certification (preferred).
Siriinfo Solutions Inc is Equal opportunity employer