Senior Business Process Consultant

Position Title & Code: Business Process Consultant Senior

Location: Washington DC

Project End Date: 09/30/2025 (With Possible extension to next fiscal year)

Short Description:

1115 years of experience. Analyzes process and reengineering with an understanding of technical problems and solutions as they relate to the current and future business environment.

Complete Description:

DLCP is looking for a Business Process Consultant (Senior) to support business reporting/data needs (e.g. performance and KPI reporting selection management cost improvements business process analysis) while developing scalable solutions for the future. A successful BA delivers operational and strategic results being able to think deeply about the data and information needed to support growth reduce costs and improve efficiency and provide clear recommendations and/or modeling to support their conclusions. They identify opportunities and drive improvements through data fueled solutions and leverage stakeholder input and feedback to develop roadmaps and set expectations.

The ideal candidate will take a customercentric approach to identifying and addressing challenges. They will have both a business sense and a solid understanding of the technical landscape. They are expected to be experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective.

Ability to navigate ambiguities and competing priorities analytical thinking capabilities and exceptional communication skills are needed to succeed. Writes detailed descriptions of user needs program functions and steps required to develop or modify programs.

Key Responsibilities:

• Stakeholder Engagement: Work closely with program teams to ensure alignment between business goals and system functionalities.
• Requirement Gathering: Collaborate with stakeholders to understand business needs and document technical and functional requirements that align with DLCPs goals.
• Process Analysis and Improvement: Evaluate existing business processes gather and analyze data and recommend improvements that drive efficiency and reduce operational risks.
• Business Process Mapping: Develop detailed workflow charts diagrams and process documentation to visualize business operations and identify areas for reengineering.
• Business Process Engineering/ReEngineering: Work closely with IT and Data Teams to visualize DLCPs Business Architecture and implementing Data Driven organization
• Data Analysis and Reporting: Use tools like Tableau SQL and Excel to analyze operational data create reports and identify trends that inform decisionmaking.
• Testing and Validation: Assist in validating new processes and systems through testing and user acceptance reviews ensuring they meet business and functional requirements.
• Customer Outreach: Assist in developing and designing Customer outreach programs that promote DLCPs goals and increase customer engagement
• Solicit the team for reporting needs areas of opportunity dashboard requests and cost reduction opportunities.
• Consult on the analysis of an application troubleshoots system problems and recommend solutions.

Basic Qualifications

• Education: Bachelors degree in finance accounting business administration economics engineering mathematics statistics or a related technical or quantitative field

• Experience: 3 years of business analyst data analyst or similar role experience preferably in government or regulatory environment

• Technical Skills: 3 years of Excel (including VBA pivot tables array functions power pivots etc.). Proficiency in SQL and process mapping software (e.g. Visio Miro Draw.io etc) and data visualization tools such as Tableau Seaborn etc. Experience with any programming language and automated testing tools is a plus.
• Soft Skills: Strong analytical thinking problemsolving abilities excellent communication skills and the ability to work crossfunctionally with teams.

Skill Assessment: (Please include the years of experience last used and brief description on skills below information is to be submitted along with the resume)

Skill

Required / Desired

Amount of Experience

Years Used

Short Brief Description

Project

Bachelors degree in IT finance business administration economics engineering related field or equivalent experience

Required

15 Years

1115 yrs. Business process reengineering experience

Required

11 Years

Navigate Ambiguity and Competing priorities Managing tasks effectively in uncertain and fastpaced environments

Required

11 Years

Business process reengineering and identifying new applications of technology to business problems to make business more effective.

Required

11 Years

Write detailed descriptions of user needs program functions and steps required to develop or modify programs.

Required

10 Years

Use tools like Tableau SQL and Excel to analyze operational data create reports and identify trends that inform decisionmaking

Required

8 Years

Solicit the team for reporting needs areas of opportunity dashboard requests and cost reduction opportunities.

Highly desired

10 Years

Assist in validating new processes and systems through testing and user acceptance reviews ensuring they meet business and functional requirements.

Highly desired

10 Years

Consult on the analysis of an application troubleshoots system problems and recommend solutions

Highly desired

8 Years

Assist in developing and designing Customer outreach programs that promote DLCPs goals and increase customer engagement

Required

10 Years

Analytical Thinking and Communication Ability to analyze complex data extract insights and communicate findings to stakeholders

Required

11 Years

Working with IT and Data Teams to analyze business architecture and implement data within the organization.

Required

8 Years