Job Title : ECommerce Executive
Salary: Depends Upon Experience
Experience : 1 to 3 Years
Location : Singapore
Job Description
We are seeking a dynamic and experienced ECommerce Executive to join our team in the FMCG/Foods/Beverage industry. The ideal candidate will be responsible for managing online sales and presence developing digital marketing strategies and ensuring a seamless online customer experience.
Responsibilities:
- Manage and update the companys ecommerce website
- Monitor online sales and analyze key metrics to improve performance
- Develop and implement digital marketing campaigns to drive online traffic and sales
- Coordinate with the marketing and sales teams to ensure brand consistency
- Stay uptodate with the latest ecommerce trends and best practices
Requirements:
- Proven work experience as an ECommerce Executive or similar role
- Solid understanding of ecommerce platforms and digital marketing strategies
- Strong analytical and problemsolving skills
- Excellent communication and teamwork abilities
- Bachelors degree in Marketing Business Administration or relevant field
- Knowledge of SEO and SEM is a plus
Customer Interaction: Handle customer issues professionally, ensuring a customer-first approach. Empower the team to prioritize customer needs and recommend products effectively. Team Leadership: Excel in a customer-facing role, leveraging strong product knowledge. Communicate clearly with the team, setting goals, and providing regular feedback to foster a positive and collaborative work environment. Operational Management: Collaborate with the store manager to develop the team effectively. Manage sales targets, minimize waste, and maintain adept stock management. Scheduling and Maintenance: Ensure efficient team scheduling and uphold high standards of cleanliness and hygiene. Address in-store maintenance and emergency issues promptly and efficiently. Standards Compliance: Uphold food safety standards and confidently manage DM & AD standards during inspections.
Education
Any Degree