Connecticut - Field Service Technician
Connecticut - Field Service Technician
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Job Description
Job Title: Field Service Technician (956)
Company: Xeikon America
Location: Manchester CT Area
Job Type: Fulltime On the road
Pay: $28.00 $30.00 per hour
About Us:
Xeikon headquartered just outside of Chicago in Elgin IL specializes in designing building installing and maintaining complete digital printing solutions for labels packaging document commercial and folding carton applications.
Job Description:
As a Field Service Technician you will play a vital role in ensuring the smooth operation of our digital printing solutions. Based in the Manchester CT area your primary responsibilities will include:
- Customer Communication: Keep customers informed about all call activities including scheduled arrival times planned calls and any deviations.
- Troubleshooting & Repairs: Diagnose failures and perform onsite repairs following company guidelines.
- Inventory Management: Maintain parts inventory and handle shipping of parts as needed after service calls.
- Reporting: Provide realtime updates throughout the day on service call activities and report any issues needing further attention.
- Special Projects: Participate in special projects as requested.
Profile:
We are seeking candidates with the following qualifications:
- Education: Degree or certification in electrical engineering or a technical field is a plus.
- Skills:
- Strong mechanical electrical and computer skills are essential.
- Previous field experience and familiarity with road warrior travel are advantageous.
- Knowledge of the printing industry is a plus.
- Excellent organizational leadership interpersonal and computer skills.
- Problemsolving and troubleshooting abilities.
- Ability to handle multiple priorities meet deadlines and manage workrelated stress.
- Physical Requirements:
- Regularly lift and/or move up to 25 lbs frequently lift or move up to 50 lbs and occasionally move more than 100 lbs.
- Travel: Willingness to travel 70% of the time with little notice; flexibility to work oncall including weekends.
What We Offer:
- Competitive hourly rate and overtime (including travel time).
- Comprehensive benefits package including:
- Medical dental and vision insurance.
- Short and longterm disability.
- 401(k) with matching.
- Paid time off.
- Professional development assistance.
- Extensive training with opportunities for skill growth and career advancement in a promotefromwithin culture.
Xeikon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Remote Work :
No
Employment Type
Remote
Company Industry
Key Skills
- Athletics
- English
- Fund Management
- ABAP
- Banking & Finance
- Actuary
