PennDOT - TAS1 A4 SC2 Asset Manager
PennDOT - TAS1 A4 SC2 Asset Manager
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Job Description
Job Description:
PennDOT seeks an Asset Manager with at least 5 years of relevant experience.
Requirements:
***This requisition requires a virtual interview via Microsoft teams.
***Start date for this position is as soon as possible pending a compliant PATCH.***
***This requisitions current PO is funded through 6/30/25 so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/256/30/26.***
***This position is remote for now but in the future could be hybrid (onsite at the 5th floor of The Keystone Building (400 North Street Harrisburg PA 17120). There are times where onsite workmeetings are necessary so candidate should be with an hour commute to Harrisburg. A lot of training will go into this position so management doesnt want to select someone that travel will become an issue for.***
***The candidate must physically report to the 5th floor of The Keystone Building in order for first day processing possible badging (this may take a few days for completion) and to pick up commonwealthissued equipment.***
***This position is 40 hours per week.***
Skills:
ITIL Foundation Certification
Minimum of 24 years experience with BMC Remedy (version 20.02) or equivalent ITSM tool
Strong working knowledge of the CMDB and Asset Management methodology tools terminology and industry best practices
Excellent communication skills listening verbal and written including meeting management and facilitation.
Excellent organization skills with proven ability to manage multiple assignments and priorities successfully delivering with high quality.
Excellent customer service skills servicing and interfacing with individuals across IT (customers) in different roles
Proficient using all Microsoft applications (Word Excel Outlook and Teams)
Description of Duties:
Serve as the backup Asset Manager.
Develops and implements processes and procedures for tracking and analyzing software hardware and equipment through the lifecycle.
Provides day to day operational & maintenance support of production issues troubleshooting/debugging and resolving of issues related to Asset Management module in Remedy and Service Now.
Conducts annual inventory audit and develops processes and procedures for consistency.
Performs bulk uploads of asset data.
Identifies and performs audits on asset data.
Develops and maintains asset related foundation data.
Develops asset reports for users and management.
Creates user accounts site information hardware and product categorizations and support groups.
Participates in user acceptance testing.
Manages fixed and floating licensing for Asset Management Module.
Creates end user documentation.
Develops and conducts training.
At least 5 years experience as an Asset Manager
Required
5
Years
Minimum of 24 years experience with BMC Remedy (version 20.02) or equivalent ITSM tool
Required
2
Years
ITIL Foundation Certification
Required
Strong working knowledge of the CMDB and Asset Management methodology tools terminology and industry best practices
Required
Excellent communication skills listening verbal and written including meeting management and facilitation.
Required
Excellent organization skills with proven ability to manage multiple assignments and priorities successfully delivering with high quality.
Required
Excellent customer service skills servicing and interfacing with individuals across IT (customers) in different roles
Required
Proficient using all Microsoft applications (Word Excel Outlook and Teams)
Employment Type
Full Time
