Loans Parttnerships Supervisor
Loans Parttnerships Supervisor
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Job Description
Role Overview:
A renewable energy company is hiring for a Loans and Partnership Supervisor who will be responsible for overseeing loan programs managing partnerships with financial institutions and ensuring timely collections from customers. This role requires a combination of financial expertise strong partnership management skills and a focus on optimizing collections to support business growth. The supervisor will work closely with internal and external stakeholders to create and maintain a sustainable loan system while ensuring cash flow through effective collection processes.
Key Responsibilities:
Partnerships with Financial Institutions:
Identify establish and maintain partnerships with financial institutions microfinance organisations and other relevant entities to support customer financing.
Negotiate terms and agreements for partnership programs ensuring favourable conditions for both the company and its customers.
Act as the liaison between the company and external financial partners MFI s ensuring smooth operations and collaboration.
Collections:
Develop and manage an efficient collection strategy for loans ensuring timely followup with customers and minimising delinquency rates.
Monitor and track payment schedules send reminders and manage overdue accounts.
Collaborate with the customer service team to resolve disputes or issues related to payments and collections.
Analyze customer payment behaviours to improve the collection process and recommend improvements.
Data Analysis and Reporting:
Provide regular reports on loan performance collection rates outstanding balances and partnership outcomes.
Use data to forecast trends and adjust loan and collection strategies accordingly.
Ensure that loan and collection processes adhere to company policies and local regulations.
Team Management:
Ensure that the team meets performance goals offering guidance and support where needed.
Conduct training programs to improve team efficiency and keep staff updated on new policies and systems.
Requirements
- Bachelors degree in finance Business Administration or a related field.
- 5 years of experience in loan management partnership development or collections preferably in the financial services or consumer goods industry.
- Strong understanding of financial products loan structures and debt recovery.
- Experience working with external financial partners or institutions.
- Excellent negotiation communication and interpersonal skills.
- Proficiency in data analysis and reporting tools (e.g. Excel Sales Force).
- Leadership experience with the ability to manage and motivate a team.
- Experience overseeing a business with more than 300 employees and an annual turnover exceeding 6 Billion shillings. - At least 10 years experience in senior management, minimum 3 years experience as an MD role of a MFI or Financial Services. - A deep knowledge of the latest developments in the financial industry. - Well organized, with excellent time management skills and the ability to multitask. - Innovative and entrepreneurial approach. - Develop positive relationships with business partners, investors, and senior management. - Strong leadership skills. Someone who sets a strong example and leads from the front. - Administration of Management Contracts and ensuring that all deliverables are met per the agreement and updated policies are in place.
Education
- MSc degree in business or tech, MBA preferred.
Employment Type
Full Time
