Guest Relations Executive
Guest Relations Executive
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
COMMUNITY
- Community team is the face of a Suites and hence ensuring that the front desk is always manned by a experienced team member.
- Conducting Suites Tours for all potential new clients
- Attending to our clients needs at all times and solve member issues
- Building a community environment that s conducive to collaboration
- Continuously measuring member satisfaction and strive to improve member satisfaction levels
- Working with local businesses in the vicinity to plan engagement events
OPERATIONS
- Working with the Operations teams to ensure operational efficiency and cleanliness of spaces buildings IT infrastructure backofhouse areas etc.
- Liaise with our Facilities & IT Support teams to resolve member issues such as Printers Telephones etc.
- Liaising with our Communications Marketing & Technology teams to ensure that digital/email/print communications are conceptualised and golive prior to events as per policy.
- Inspecting our amenities & services daily. When amenities or services need maintenance raise tickets through our ticketing platform.
- Sending requirements for procurement to respective teams in a timely manner.
SALES & MARKETING
- Conducting/Arranging walkthroughs and coordinate with Sales Team.
- Promoting members offerings
- Focusing on driving auxiliary revenue streams including meeting rooms event spaces etc.
- Working with Marketing team to ensure required visibility for your Suites location.
- Operating within the framework set by TS Suites and be a flag bearer of Table Space values and ethos.
Location Bangalore Mumbai & Chennai
Communication Skills Organizational Skills Time management Multitasking
Education
Bachelor Degree
Employment Type
Full Time
