Agent Bank Invoice Receipts- Technical support Voice
Agent Bank Invoice Receipts- Technical support Voice
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1 Vacancy
Job Description
Role : Senior Process Executive
Location: Bangalore
Shift timings: EMEA Hours
Agent Bank Fees/Invoices are raised by banks which acts as an agent for another bank. Based on client s request Banks trade in capital markets globally. To trade in countries where they can t trade directly they appoint the local bank to trade on behalf of them. For doing so the Agent bank charges Fees to the requestor Bank.
Agent Bank Invoice Receipts (ABR) processing team helps in processing payments of these invoices along with required ledger/journal postings and critical reporting.
Activities to perform
- Understand the process workflow and get trained on the functions within specified timeframe.
- Accurate and timely logging of invoices and ensure subsequent validation and approvals from onshore team.
- Responsible for timely payments (Direct debits/Manual Payments).
- Depending on fee type posting ledgers/journals.
- Liaise with different reference data and static teams for setting up the missing subledger details for accounts to ensure minimal aged breaks.
- Adhered to the escalation policy for the resolution of aged breaks.
- Collaborating with the Product control team to understand and allocate the costs to the respective books and solve discrepancies.
- Ensure all SLA/KPI as agreed with Client is met with 100% accuracy and timeliness.
- Track all the updates and report daily to supervisor/manager and adhere to the checklist.
- All reports to be prepared accurately and submitted on time as per timelines agreed with client.
- Ensure all process related controls are followed without any exception.
- Provide support for ad hoc requests from the business users and SME.
- Emails are acknowledged within 24 (1 BD) hours and responded with resolution within 48 hours from the date of receipt.
KNOWLEDGE/SKILL
- Experience in Reconciliation process for OTC derivatives products(Mandatory).
- Basic knowledge of the Capital market preferably good understanding of Fixed Income & Cash Equities.
- Good accounting knowledge and understanding of ledger postings.
- Effective communication and interpersonal skills with ability to articulate results and issues to internal and client teams.
- Effective Mailbox management.
- Excellent MS Excel/Word skills.
- Strong time management and organizational skills able to prioritize and handle urgent issues and escalations.
- Ability to work with team and demonstrate the positive influences among peers.
- Proven ability to work effectively within strict deadlines.
- Flexibility to work in EMEA working hours and business days.
Kindly use TLM Reconciliation Nostro Reconciliation Agent Bank Charges Bank Charges Swift Payments.
Recuritment
Education
Any
Employment Type
Full Time
