Investigation of security incidents at testing centers in PSIs global testing network
Manage all service requests for maintenance repairs and updates to PSIs video surveillance systems
Assist PSIs test center audit program which seeks to ensure all testing centers maintain the highest level of test security and compliance with PSI rules and regulations
Provides reports regarding site auditing and security incidents on a daily basis
Works and communicates effectively with all levels of management and maintains the confidentiality of all issues
Provides for all paper and pencil exam requests by delivering exams securely as directed by clients
Experience/Qualifications
Bachelors degree or related work experience may be considered
1 years experience in security operations in a corporate environment Demonstrated experience managing Digital Video Recording systems from coordination of installation through ongoing maintenance and troubleshooting.
Understanding of basic networking concepts (IP addresses router configurations)
Highly proficient in all Microsoft applications have the ability to learn and use new platforms
Demonstrated high level attention to detail and strong organization skills
Ability to multitask across multiple platforms departments time zones and cultures when necessary
Ability to obtain US Government Security Clearance
Preferred Experience/s
Experience using Zendesk ticket management system
Assist in the deployment customization and postimplementation troubleshooting of new systems
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