David Kennedy Recruitment is working with a leading outsourcing/BPO company that is looking to recruit a Frenchspeaking Sales Team Leadfor their offices in Thessaloniki.
Position: Sales Team Lead
Location:Thessaloniki Greece
Employment type: Fulltime
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Lead mentor and support a team of inbound sales representatives to meet individual and team targets
- Monitor daily operations ensuring adherence to servicelevel agreements and quality standards
- Handle complex inquiries and escalations providing guidance to team members
- Track analyze and report team performance identifying improvement opportunities
- Collaborate with leadership on strategic initiatives and align team efforts with business goals
- Provide ongoing coaching feedback and performance reviews to foster growth and development
- Facilitate knowledgesharing and deliver training to ensure the team is uptodate on processes and product offerings
- Identify emerging trends in customer issues and sales opportunities to optimize workflows
- Participate in sales initiatives supporting team efforts to meet monthly quarterly and annual targets.
REQUIREMENTS:
- Native / fluent in French both verbal and written. Fluent in English (minimum B2/C1 level)
- At least 1 year of experience in a same / similar from B2B sales or customer service environment
- Strong familiarity with CRM systems sales tracking tools and customer support software
- Excellent leadership coaching and problemsolving skills
- Ability to engage and motivate team members toward achieving goals
- Proven track record of meeting or exceeding team sales targets and KPIs
- High school diploma or equivalent; additional education in business or management is a plus
- Adaptability to process changes and evolving business needs
- Strong communication and interpersonal skills with a collaborative mindset
- Open to feedback and committed to continuous learning and improvement
- Working schedule: Monday to Friday 09 AM 06 PM.
BENEFITS:
- Competitive salary
- Comprehensive benefits package
- Relocation support
- Monthly meal allowance
- Transportation allowance
- Private medical insurance
- Opportunities for professional development and crossdepartment learning
- A vibrant and inclusive work environment
- And many more!