Retail Operations Manager
Retail Operations Manager
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Job Description
Being a part of the senior management team and reporting directly to the CEO this position plays a pivotal role in driving growth and success by delivering an exceptional instore and online experience.
- Contribute to annual budgeting and manage areas within the P&L
- Implement pricing policies sales promotions and oversee loss prevention
- Ensure consistent adherence to brand standards and store policies
- Oversee staff deployment building maintenance and facility management
- Enhance customer experience through events and loyalty programs
- Collaborate with Warehouse EPOS Finance and Marketing teams
- Lead coach and develop managers supporting recruitment and training
- Monitor sales performance margins and stock turnover
- Ensure a safe clean and compliant store environment
Key Tasks:
- Report quarterly on commercial performance and action plans
- Maintain optimal staffing for customer service and operational budgets
- Analyze KPIs with managers and drive performance improvements
- Foster a positive collaborative work environment
- Provide weekly performance updates to Directors
If you are someone who loves retail communicates effectively can inspire those around you enjoys problemsolving and ideally has experience working in a fastpaced retail environment we would love to hear from you! Contact Denise on or Elaine on or callfor further information.
Strategic, results driven, agile, solution focused, analytical, strong motivational leader, Customer service excellence focused.
Education
Proven experience in similar fast paced retail setting
Employment Type
Full Time
