Room attendant
Room attendant
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Job Description
What do we expect from you
Under the guidance of the Director of Housekeeping or any other authorized by the management to ensure the highest standard of cleanliness of the guest rooms and associated areas to a clean neat and well maintained standard as required by the hotel.
How your day looks like:
- Clean and service bedrooms bathrooms and associated areas to the standard of hygiene and cleanliness required by the hotel.
- Resheet all rooms daily with clean linen ensuring creases are removed; dust all furniture; fully clean bathrooms; replenish all guest supplies and stationery; vacuum all rooms thoroughly.
- Record all serviced rooms on duty phone report and record any rooms that cannot be serviced
- Ensure that all VIP gifts are replenished daily.
- Ensuring that guest room flowers and plants are watered and replenished as required (if any).
- Dispose of all rubbish and dirty linen correctly.
- Ensure that all materials are used and stored correctly. Ensure that all equipment is maintained in a serviceable condition and report faults immediately.
- Create and maintain a personal respectful rapport with all guests. Deal with their requirements and enquiries. Handle guest complaints promptly and with thorough follow up referring to others when necessary.
- Follow key signing procedures and take responsibility for assigned keys.
- Hand in all lost property to Assistant Housekeeper immediately and follow hotel policies and procedures.
- Assist in stocktaking as required.
- Assist in special cleaning projects as required.
- Ensure that the hotel linen is treated correctly in accordance with the Housekeeping standards.
- Ensure that all guest property is handled in an efficient and correct manner.
- Report any damage to bedding curtains blinds and soft furnishings to the Assistant Housekeeper.
- Report any shortage of linen supplies or equipment to the Assistant Housekeeper.
- Undertake and complete any special projects tasks or other reasonable request by your department head and/or Hotel Management.
How do I deliver this
Tell it like it is Authentic honest you mean it sincere true.
Have fun and make friends fun energetic whimsical upbeat wink casual.
Ive got your back Accountable responsible makes up for own promises knows how to take ownership follows thru dependable.
Play to win Original cutting edge new outside the box; open to new possibilities different.
Right here right now Attentive detailoriented always focused always in the moment precise owns the guest.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
