Housekeping Room Attendant
Housekeping Room Attendant
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
Summary
Responsible for providing consistent housekeeping service to guest rooms bathrooms restaurants public areas and circulatory areas that meets the hotels standards of cleanliness and presentation.
Job Responsibilities
- Understand the difference in guest levels (VIPs) and room categories.
- Record guest preferences follow up and handover to Supervisors on guests requirements.
- Clean and maintain areas of responsibility according to SOPs & brand standards.
- Conduct daily check of all vacant rooms including OO and OS status assigned by Supervisors.
- Report room discrepancies to Supervisors
- Responsible for property cleanliness other than rooms (including guest corridors butler tables and chairs guest lifts landings service lift landings trolleys pantries etc.)
- Maintaining equipment issued with cleanliness conduct routine maintenance and inspections.
- Conduct rooms inventory when required. (In rooms items amenities furniture and fixtures)
- Communicate with Linen team record of condemned dirty/stained and rewash linens.
- Replenish guest supplies and ensure that guest requests are promptly attended to.
- Report damage or malfunction in hotel rooms / areas to Supervisor.
- Maintain equipment in a proper state of cleanliness.
- Maintain a section room report as well as a daily productivity report.
- Report lost & found items to the Housekeeping office immediately with integrity.
- Handle guest feedback tactfully and report incidents or any other irregularities to Supervisor in a timely manner.
- Report unusual behaviour / activities in guestroom floors / public areas to Supervisor.
- Record room status in allocated section accurately.
- Carry out valet services when required (eg. Delivery of linen processing laundry orders)
- Be fully familiar of the Emergency Procedures Policies and Standard Operating Procedures as established by the Hotel.
- Attend all briefings meetings and trainings as assigned by management.
- Able to multitask able to take on different projects and tasks assigned by superiors.
- Understand and use of operations system
Qualifications :
Your Experience and Skills include :
- No experience required training will be provided.
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Selfmotivated and energetic
- Must be wellpresented and professionally groomed at all times
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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