Conference and Events Manager
Conference and Events Manager
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Salary Not Disclosed
1 Vacancy
Job Description
As the Conference and Events Manager you will be at the helm of crafting and executing a dynamic strategy for Mondrian Gold Coast conference and events. Your leadership will shape the development and rollout of our event operations ensuring every client and guest enjoys a truly exceptional experience. You will set the benchmark for event excellence and play a pivotal role in the hotels overall success. Partnering closely with the Sales team youll drive clear financial targets and foster continuous growth all while aligning with the hotels budgetary goals.
Operational Management
- Oversee the setup execution and breakdown of conferences meetings and events ensuring all logistics are handled smoothly.
- Manage Conference & Events activity and service levels within the team to ensure the successful coordination of events. This includes but not limited to the administration of BEOs as well as record keeping invoicing payments and reporting.
- Coordinate vendors exhibitors stakeholders and other departments during event planning and delivery.
- Coordinate and conduct site inspections when required.
- Manage the booking process coordinating with internal departments such as catering housekeeping and audiovisual to ensure seamless service delivery.
- Monitor and ensure adherence to health safety and legal requirements for all events.
- Exceed guests expectation by delivering personalized and professional service to clients and guests.
- Address any issues or concerns promptly and effectively ensuring a positive event experience.
- Gather feedback from clients and guests to continuously improve event services and offerings.
Strategic Planning and Development
- Develop and implement a comprehensive event strategy that aligns with the hotels brand and business goals.
- Identify and establish partnerships with local vendors suppliers and event planners to enhance service offerings.
- Collaborate with the Director of Sales to ensure the weekly pace and MICE/Special Events forecast aligns with business goals.
- Create and manage a detailed plan for event services including budgets timelines and resource allocation.
- Analyse & forecast future activity and implement activations to fill the revenue opportunities and effectively yield to ensure the greatest profit possible when booking all function spaces and accommodation.
- Build relationships with key stakeholders including corporate clients event planners and local businesses.
- Attend industry events and networking opportunities to promote the hotels event services and stay updated on industry trends.
Qualifications :
- Proven experience in event planning and management with a strong track record in a similar role within a luxury hotel or conference setting.
- Excellent organisational and project management skills with the ability to manage multiple events simultaneously.
- Strong leadership and team management abilities with a passion for developing and motivating staff.
- Outstanding communication and interpersonal skills with a focus on delivering exceptional Guests experience.
- Proficiency in event management software and tools such as Delphi as well as standard Microsoft Office applications.
- Must hold a QLD Responsible Service of Alcohol Certificate.
- Must have Full Australia Working Rights.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
