Composes letters on behalf of the Director of Sales.
Ensures all correspondence is filed in a methodical systematic basis.
Attends meetings records and distributes the minutes and follows up on action items if requested by the Director of Sales.
Maintains a database of contacts which may be required by the Sales and Marketing team.
Use a diary or todo list for daily assignment/task.
Ensure that trace file is checked and action(ed) on a daily basis.
Handle telephones/calls as per the hotel standard and takes messages and priorities where necessary and inform the concern guest
Ensures all outgoing correspondence is typed proof read and distributed or sent to the highest possible standard.
Prepares letters memos and other correspondences on behalf of the Director of Sales.
Sets up a filing system for all relevant and important correspondence or documents.
Sets up a commercial database according to specific sources updates and maintains the systems accurately
Update guest database regularly.
Implements a daily follow up system.
He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
Be proactive and use good judgement when dealing with challenging situations.
Be transparent in your motives methods and expected results
Qualifications :
Relevant Diploma or Bachelors degree (preferred)
Must have previous sales experience working in the hospitality industry
Strong computer skills with competency in Microsoft Excel Word and Outlook
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