To strategically manage the total sales efforts within the hotel to proactively generate revenue.
To develop implement maximize monitor and evaluate objectives strategies and activities of the sales function so as to secure new accounts and develop these accounts into profitable business for the hotel thereby achieving and exceeding forecasted revenue figures in Rooms and Food & Beverage.
To interact and communicate effectively with Rooms Food & Beverage and Reservations departments to ensure guests receive high levels of service
To be entrepreneurial and to think beyond the boundaries is expected and not requested
To provide service that is sincere warm and enthusiastic ensuring the guests satisfaction
To take the time to get to know the guests and to be committed to service excellence
Develop and implement business plan and sales strategy that ensure hotel sales goals and profitability.
Adhere to and monitor departmental operating expenses as per departmental budget and forecast.
Preparation of the annual Sales budget taking into consideration Market mix average room rate yield and Occupancy levels.
Coordination with Regional Sales Office
Conduct interviews for candidates in the department in conjunction with Human Resources and prepare job descriptions
Review and monitor departmental work schedules oversee that departmental payroll is in line with budgets.
Plans and manages sales efforts/activities with sister hotels under the supervision of the corporate Sales Team as required.
Finalize rates structure and strategy through competitive data review and demand analysis.
Qualifications :
Relevant sales experience is an asset for the same role
Ability to focus attention on guest needs remaining calm and courteous at all times
Highly responsible & reliable
Excellent communication skills both written and verbal required
Strong interpersonal and problem solving abilities
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