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Job Description
Reporting to the Food and Beverage Manager responsibilities and essential job functions include but are not limited to the following:
- Report to duty punctually in full uniform according to appearance and grooming standards
- Promote and maintain a positive working relationship at all times with all the Colleagues of Outlet and Fairmont Dubai
- Consistently offer professional friendly and warm service
- Demonstrate a complete understanding of policies procedures and set service standards as outlined in Fairmont Dubai handbook and Outlet Colleague Resource Guide
- Follow all standards and directions as given by Outlet management and as outlined in the Job Task Checklist
- Have full knowledge of the menu beverage lists in your outlet and all other special promotions taking place in the hotel
- Have knowledge of all menus and offerings are necessary in order to understand the servers tasks on micros
- Understand shift end reports have knowledge of noncash / cash transactions and procedures for depositing monies into safe or collecting due backs
- Attend preshift weekly and monthly meetings to continually improve the Guests experience
- Understand how to operate all the equipment used in the outlet
- Fully understand and follow the hotels recycling program and procedures
- Actively participate in all health and safety procedures for outlet and the entire hotel
- Follow all of safety and sanitation policies when handling food and beverage
- Carry out any miscellaneous duties and responsibilities as requested by Manager pertaining to total quality service delivery
Qualifications :
Must possess outstanding guest services skills professional presentation and sophisticated verbal & written communication skills
Must be Guestoriented have a vibrant personality and radiate enthusiasm to assist people
Proficient in the English language (verbal & written) additional languages are an asset
Must be able to handle a multitude of tasks in an intense everchanging environment
Must be flexible in terms of working hours and able to work with little or no supervision
Must have the ability to assess and make decisions based on strong analytical problemsolving skills
Must be computer literate in Microsoft Windows and MS Office suite
Able to type 25 words per minute
Physical Aspects of Position (include but are not limited to):
- Frequent standing and walking throughout shift
- Frequent kneeling pushing pulling sittings
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
