Assistant Night Manager
Assistant Night Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As our Assistant Night Manager your tasks will include:
- Providing guidance and support to the team managing hotel operations during the night.
- To oversee the development of the team and ensure that all things positive and negative will be handled in a discussion/conversational manner as laid down by the company policies.
- To ensure that all guests who visit the hotel receive a level of service and hospitality that exceeds their expectations by giving an added value experience through attention to detail and continuous customer focus.
- Undertaking night audits and corridor checks to make sure everyone in the hotel is safe and looked after.
- Maintaining strong working relationships and communicate with all departments ensuring a continuous link between night and day.
- To assist in the day to day activities of the front desk including checkins and checkouts.
- Perform any other related duties assigned by the Front Office Manager.
A little more information:
You will have the opportunity to be part of a high energy fun team that delivers excellent customer service each day to all our guests.
This role is based on a four on four off shift pattern.
Qualifications :
- Confidence in all aspects of guest relations receiving and recognising all guests including those who require special attention.
- Two years experience in a similar role
- Eligible to work in the UK
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
