Credit Manager

Credit Manager

What is in it for you:

*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ohana

• Premium preferred provider medical/drug/vision benefits at competitive prices.
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage (1x annual salary) Coverage is available for your ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Dont just live in the moment own your moment with 15 paid holiday/personal days per year 10 days of paid vacation that begin accruing immediately*
• Incentive Bonuses are available to inspire creativity & dedication to deliver exceptional experiences. 
• We go the extra mile by offering 50% discounts at hotel restaurants 50% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with unlimited employee discounts at Accor properties Friends & Family rates (5000 hotels worldwide)*
• Complimentary meals in our employee dining facility

What you will be doing: 

• Prepare reports to be reviewed on weekly and/or monthly basis with Controller and at Credit meetings
• Pursue and collect on delinquent accounts keeping a log of calls made and progress to provide a smooth and accurate collection process
• Review requests for credit contract and cancellations
• Ensure that proper procedures are followed to mail out accurate bills within 10 days after departure
• Weekly review of general ledger and AR ledger
• Preparation and posting of month end journal entries
• Reconciliation of general ledger balance sheet and bank accounts
• Participate with month end closing; required to work extended hours at month end to complete preparation of preliminary financial statement this may include weekend work when month end falls on Saturday or Sunday
• Direct supervision including scheduling training and coaching of Accounts Receivable team
• Serve as resource to the Accounting staff as well as other departments
• Continuous process improvement including the streamlining of writeoffs and House Charges
• Operate within compliance with all Local State and Federal laws and regulations
• Maintain a high level of professional appearance demeanor ethics and image of self and fellow colleagues
• Maintain positive employee relations in a supportive environment
• Present yourself and the Accounting Department to other departments of the hotel in a manner that ensures a harmonious working relationship
• Complete other assignments as requested by Controller or Assistant Controller
• Maintain excellent communication with various departments
• Manage 30 day and over accounts to 10% by; authorizing credit limits collecting required deposits and monitoring the Advance Deposit ledger weekly proactive monitoring of 30 day accounts placing collection calls as needed to Meeting Planners and vendors bimonthly review of all sub ledgers with A/R Supervisor.
• Escalate collection procedures in accordance with corporate guidelines
• Review Credit Limit Exceeded and Guest Ledger reports daily and liaise with front office regarding discrepancies
• Protect Hotels interest regarding possible loss from bad debt
• Review all incoming groups to establish credit worthiness and financial stability
• Perform daily billing review meetings with clients or as requested
• Coordinate interaction with other finance staff as required  
• Ensure chargebacks and related queries are processed
• Assist in improving efficiency and effectiveness in handling of credit card billing and chargebacks
• Review and confirm accurate commission payments to Travel Agents
• Reconcile all General Ledger accounts pertaining to Accounts receivable and generate Month End Reports
• Monitor and check monthly house accounts 
• Provide office administration duties as required
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

Qualifications :

Your experience and skills include:

• Minimum of 3 years Accounting experience including supervisory/managerial level experience
• Credit Manager in an active supervisory role preferred
• Experience collecting large noncorporate accounts preferred
• Proven leadership and coaching skills with a track record of developing a highly motivated and crosstrained group of progressive accounting professionals
• Familiarity with hotel operating systems and software including ACCPAC Hyperion Microsoft Office (Excel Word Outlook) Fidelio Micros POS
• Excellent administrative interpersonal organizational written and verbal communication skills
• Previous Front Office system and/or hotel experience is a plus

Remote Work :

No

Employment Type :

Fulltime