Assistant Executive Housekeeper
Assistant Executive Housekeeper
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
- Assist the Executive Housekeeper in personnel matters such as interviewing evaluating and counselling.
- Establish and maintain effective employee relations.
- Responsible for training of employees in the proper care of all operating equipment and to constantly inspect the use of all such equipment and to ensure break downs are repaired.
- Ensure good interdepartmental communication network and teamwork.
- Inform other departments of housekeeping matters that concern them particularly the Laundry Department Engineering Department and Front Office Department.
- Consult with the Executive Housekeeper on any work that needs to be excluded.
- Attend daily communication meetings and weekly housekeeping meetings.
- Act and followup on all decisions departmental meetings programs as scheduled by the Executive Housekeeper.
- Ensure that housekeeping personnel are familiar with inhouse facilities for the purpose of assisting guests.
- Coordinate with Front Office to ensure there are adequate vacant clean rooms are available for sell sufficient.
- Maintain open channels of communication with the Executive Housekeeper on all matters affecting the Housekeeping and Laundry Department.
- Inspect guest and public areas on a daily basis to ensure that all furnishing facilities and equipment are clean and in good repair and reports findings to the Executive Housekeeper.
- Monitor housekeeping personnel to ensure that rooms receive proper attention.
- To inspect daily VIP allocated rooms and to spot check rooms of inhouse VIP guests.
- To daily spot check vacant occupied and out of order rooms and report findings to Executive Housekeeper.
- To coordinate the spring cleaning / extra work schedule / maintenance requisitions of all rooms and public areas with the Executive Housekeeper and ensures such schedules and requests are followed.
- Receive and investigate queries and complaints from hotel guests Management and Front Office then reports to Executive Housekeeper.
- Maintain appropriate standards and discipline for dress hygiene uniform appearance posture and conduct of housekeeping personnel.
- Monitor and control housekeeping tasks such as lost and found key control security and emergency procedure that help maintain the health and security of personnel and guests.
Qualifications :
- Diploma in Tourism & Hospitality Management
- Minimum 3 years of relevant experience in a similar capacity
- Excellent reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel Word & PowerPoint
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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