K General Manager
K General Manager
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Salary Not Disclosed
1 Vacancy
Job Description
As the General Manager for our signature restaurant K you will be responsible for curating a superior guest experience through effective leadership planning and directing of all restaurant activities while delivering top line revenue colleague engagement guest satisfaction and fiscal results. Your passion for all things Food & Beverage will lead you to provide the highest quality of service and hospitality placing K on the map as the hottest place in town.
Salary Range: $95000$105000
What you will be doing:
- Work in partnership with the K Executive Chef to execute the smooth and flawless operation of the front and back of house.
- Maintain guest satisfaction by monitoring evaluating and auditing food beverage and service offerings; initiating improvements and building relationships with preferred guests
- Actively manage restaurant social media accounts and online reputation (including responding to inquiries/comments) in partnership with the Executive Chef and Marketing/PR Manager in accordance with marketing standards.
- Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry; reviewing professional publications establishing personal networks; benchmarking stateoftheart practices; participating in Hawaii community programs
- Consistently drive innovation to be the Hottest Place in Town by actively promoting your restaurant within the community.
- Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial marketing and sales projections analyses and estimates.
- Meets restaurant financial objectives by preparing strategic and monthly forecasts; analyzing variances; initiating corrective action
- Develop and implement strategies to increase average check
- Controls purchases and inventory by meeting with account managers; negotiating prices
- Create and maintain partnerships with preferred suppliers
- Accomplish restaurant and bar human resource objectives by recruiting selecting orienting and training to ensure colleagues are set up for success
- Maintain operation by preparing policies and standard operating procedures aligned with hotel policies
- Ensure all brand standards and programs are in place and maintained
- Collaborate with other departments to contribute to the overall smooth operation of the hotel.
- Work in partnership with the Restaurant Chef and Lead Mixologist to create and maintain all restaurant menus while keeping with the overall concept of the restaurant.
- Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Share K story and history of the islands with guests.
- Ensure that overall cleanliness and maintenance of our restaurant exceeds expectations.
Qualifications :
Your experience and skills include:
- Must be able to effectively communicate both verbally and written with all level of colleagues in an attentive friendly courteous and service oriented manner.
- Must be able to read and write to facilitate the communication process.
- Must be service oriented and capable of communicating effectively with persons involved in all levels of authority both internally and externally.
- Must possess basic computational ability.
- Must possess computer skills including but not limited to Microsoft Word Excel and email functions.
- Must be able to effectively communicate both verbally and written with all level of colleagues in an attentive friendly courteous and service oriented manner.
- Must be able to multitask and be detailoriented in a fast paced high volume environment
Education
- High School diploma or equivalent or vocational training
Experience
- Minimum of four years experience in senior management role within a luxury restaurant or setting
- Knowledge of local culinary scene and trends
- Experience in a high volume restaurant bar or lounge
- Ability to work effectively with programs Open Table Opera and Silverware point of sale system is an asset
- Experience monitoring company social media platforms is an asset
- Excellent leadership and communication skills with the ability to inspire and motivate a diverse team
Licenses or Certificates
- TB Clearance
- Maui County Liquor Card
- ServSafe Certification
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
