Assistant Night Manager
Assistant Night Manager
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
What youll do
We are looking for an Assistant Night Manager to join the preopening team at SLS Barcelona.
Under the guidance of the Night Manager the Assistant Night Manager will be supporting the night operations of the hotel providing a naturally friendly helpful and responsive level of service to all our guests ensuring a high level of guest satisfaction and accurately balancing the books.
- Undertake a review of endofday takings against logged reports.
- Conduct nightly audits reporting and balancing for all departments and hotel functions and meticulously reconciling accounts to ensure accuracy.
- Ensure credit card system reconciles to daily transaction lists.
- Manage overnight reservations and checkins providing efficient and friendly service.
- Greet and assist guests in a warm courteous and professional manner.
- Handle guest complaints and inquiries promptly in a professional and empathetic manner aiming for swift and satisfactory resolution and striving to resolve issues to ensure guest satisfaction.
Qualifications :
What we are looking for...
- Minimum of 2 years of Front Office experience at night shift preferably in an upscale or lifestyle brand hotel.
- Previous experience with preopening of a hotel is a big plus.
- Someone who understands celebrates and embraces the SLS brand values.
- Ability to multitask work in a fastpaced environment meet deadlines and have a highlevel attention to detail.
- Excellent verbal and written communication skills. Fluent in Spanish and English.
- You make people feel good your team guests and colleagues alike. You make a positive impact.
- You learn quickly and adapt to SLSs unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- Youre up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard supports each other and has fun along the way.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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