Guest Service AgentFront Desk
Guest Service AgentFront Desk
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
***$500 Bonus after successful 90 days***
Dont miss out on this opportunity!
First impressions are lasting impressions!
We are seeking qualified serviceminded ambassadors for the Front Desk Agent position.
Guest Service Agent/Front Desk
Whats in it for you:
- Unlimited career development opportunities both nationally and internationally. The sky is your limit!
- Make your mark by being part of a high performing team which supports and inspires you to reach your highest potential
- Give back through our Corporate Social Responsibility activities and local community based philanthropy.
What you will be doing:
- Welcome all guests in a luxury environment completing both checkin and checkout procedures and creating a warm farewell to the departing guests.
- Handling incoming phone calls to the hotel including Inhouse guest requests.
- Enrolling guests in our ALL Accor frequent guest program.
- Handling all guest inquiries and requests as well as providing handtailored experiences to ensure a memorable stay.
- Candidate should be able to deliver luxury service be efficient empowered and cordial.
- Responsible for a cash bank and following all cash handling procedures.
- Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling.
Qualifications :
Your experience and skills include:
- Previous experience with Opera a plus or a comparable property management system (PMS).
- Must have experience working with computers specifically Word Excel and messaging.
- Qualified candidate will be detailoriented organized and willing to go above and beyond to deliver luxury service.
- Minimum 1year experience in similar position in a luxury setting or hotel school degree.
- Must be flexible with days and hours.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
