Event Services Manager
Event Services Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Event Services Manager
Do you have a passion for creating events and making longlasting memories for your clients Take your career to a whole new level with us and join our Events Team.
What you will be doing:
- Consistently offer professional friendly and engaging service.
- Organize convention booking files from date of departure and maintain accurate activities within files consistently.
- Obtain/confirm all eventrelated information (to include but not limited to meeting specifications audio visual rooming lists technical needs exhibit needs food and beverage requirements etc) with client organize/distribute group resumes conference agendas event orders floorplans etc to all operating partners accurately and in a timely manner.
- Drive function space optimization/maximization to ensure best utilization of space for guest experience and financial performance of department.
- Yield sleeping room block and function space ensuring optimization of financial return/performance.
- Forecast banquet food & beverage by group with target of 3% accuracy.
- Initiate/follow up on billing procedures ensuring deposits and/or credit applications are received within acceptable timeframes.
- Conduct preconference/event meetings with clients and pertinent departments to confirm all relevant details are communicated.
- Ensure guest/group experience while onsite through personal interaction and attendance at functions throughout the stay.
- Must be flexible to accommodate irregular and/or extended hours and work on weekends
- Conduct any/all site inspections as required. Able to handle inquiries.
- Attend necessary meetings within hotel that affect/are affected by the Catering Conference Services &/or Events department.
- Establish and maintain rapport with clients prior to during and post conference exceeding their expectations and encouraging repeat business.
- Play active role in local community through associations memberships and involvement. Be an ambassador of the hotel within the local community.
- Additional responsibilities as outlined by Director or Assistant Director.
What is in it for you:
- Paid time off
- Medical Dental and Vision Insurance 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Qualifications :
Your experience and skills include:
- Creative and passionate about events
- Able to work in a highpressure environment
- Excellent interpersonal and communication skills a team player
- Hospitality degree preferred
- Able to work weekends and evenings
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
