The Venues Assistant Manager is responsible for overseeing the operations of the Velvet Glove Restaurant and Lounge In Room Dining and Refreshment Center and is responsible for the overall success of all areas including the performance of all colleagues.
What you will be doing:
- Manage the structured daytoday operation of the Restaurant Lounge In Room Dining and Refreshment Centre in conjunction with the F & B Outlets Manager maintaining a visible presence supporting the service team and building guest loyalty/recognition
- Constantly seeks out creative ways to improve service and overall F&B revenues and profitability
- Ensures the ongoing professional development growth and satisfaction of all team members
- Directs and assists in the development and implementation of innovative promotional and sales events
- Works with the kitchen stewarding as well as banquets and hotel leaders to promote teamwork as a strong component of the daily service culture.
- Ensure the implementation and compliance of minimum standards as outlined in the Fairmont Food and Beverage Core Standards
- Ensures that the Outlets maintain a first class and positive visual impact including ambiance cleanliness orderliness decor and service flows.
Qualifications :
- Minimum 2 years restaurant management experience
- Degree in F&B or Hotel Management
- Exceptional Wine and Beer knowledge
- Computer skills (Excel MS Office software and Micros)
- Team player who is versatile and flexible with stress management skills
- Passion for guest service and excellent customer service skills.
- Smart Server responsible liquor service certification required.
Remote Work :
No
Employment Type :
Fulltime